Chatnox Live Chat Plugin (Free & Paid Plans)

Description

Chatnox is a Super Easy live chat software that adds a beautiful live-chat widget to WordPress. Add live chat and increase your sales by 44%.

Free Live Chat Plan
Sign-up for a FREE Plan an get a two operator account with 20 chats per month.

Live Chat Features

  • Real-Time Visitor Tracking The real-time visitor tracking feature shows you a live list of visitors on your website.
  • Proactive Live Chat Proactive Live chat messages allows you to automatically push targeted messages to your website visitors.
  • Customizable Live Chat widget Chatnox allows you total flexibility to customize your live chat widget.
  • Take Chats on Mobile With our IM integration with Trillian app on both iOS and Android, you can take chats on your mobile phone.
  • Offline Live Chat Messaging The offline messaging system automatically kicks in when all your operators are logged out. A form is automatically displayed to your website visitor and all requests are sent to you as an email message.
  • Transfer Files & Attachments Send and receive files during a chat. Use this feature to send quotes, brochures etc when your visitor requests you.
  • Add Social Networks Add your Facebook and Twitter links to your Chatnox live chat widget. This allows your website visitors to like your Facebook page or follow you on Twitter.
  • Integrate with Google Analytics Fetch website visitor stats directly from your Google Analytics account and compare your chat statistics.

More Live Chat Features

  • Block Unwanted Chats
  • Pre-defined replies.
  • Chat transcripts to e-mail.
  • Chat preview while visitor is typing.
  • HTTPs secured chats.
  • Live chat departments.
  • Allow your visitors to rate your live chats.
  • Transfer chats between agents
  • Upload your own display pictures or choose from our profile avatars.
  • Awesome support.
  • 99.99% Uptime Guarantee ensures your live chat system is never down.
  • Integrations available for other third party services like Zendesk and Helpscout.
  • Translate live chats automatically with our Google Translate Integration

Usage

After installing and configuring the plugin, you simply need to login to the ChatNox chat panel and start conversations with your website visitors.

Our paid plans also let you take chats on your mobile via IM integration.

When you are offline, ChatNox takes offline-messages for you and send them via email.

Screenshots

  • Easy and intuitive Live chat Operator console.
  • Customizable Live Chat Widget. Change colors and various options.
  • In-built Visitor Analytics (beta).

Installation

WordPress versions: WordPress 3.3 or higher.

Watch Quick Video Tutorial to install live chat

Watch Step-by-Step Video Tutorial to install live chat

Live Chat installation steps

3 Simple steps to Add Live chat plugin to your wordpress site.

  • Install the free Chatnox live chat plugin.
  • Activate the free Chatnox live chat plugin
  • Connect yoru Chatnox account by entering your Live chat registered email and password.
  • Refresh your WordPress website to see the chat widget appear on your website.

Detailed instructions
You can read the instructions to install chatnox live chat from our webpage
https://www.chatnox.com/plugins-and-integrations/free-wordpress-live-chat-plugin/

Thanks for using ChatNox 🙂

FAQ

Installation Instructions

WordPress versions: WordPress 3.3 or higher.

Watch Quick Video Tutorial to install live chat

Watch Step-by-Step Video Tutorial to install live chat

Live Chat installation steps

3 Simple steps to Add Live chat plugin to your wordpress site.

  • Install the free Chatnox live chat plugin.
  • Activate the free Chatnox live chat plugin
  • Connect yoru Chatnox account by entering your Live chat registered email and password.
  • Refresh your WordPress website to see the chat widget appear on your website.

Detailed instructions
You can read the instructions to install chatnox live chat from our webpage
https://www.chatnox.com/plugins-and-integrations/free-wordpress-live-chat-plugin/

Thanks for using ChatNox 🙂

Is it Free to use?

Yes. Live chat plugin is free to use for 2 operator and upto 30 chats per month. Our Standard plan with unlimited chats is available for only $9.99/month.

What much do paid plans it cost?

For webvisitor: FREE. Your web visitors do not pay anything to live chat or call you to get their queries answered.

For website owners: FREE to receive and chat with upto 30 chats. To add more operators, departments or to upgrade to unlimited chats plan, please visit our pricing page

Do I have to install any hardware software on my premises to use this widget?

ChatNox live support is a hosted, cloud based live chat service and does not need you to install any additional hardware or software. Simply configure the plugin to suit your preferences and you should be up and running in minutes.

It doesn’t work yet, what to do?

Please visit http://www.ChatNox.com to live chat with one of our support operators or send us an email at support@ChatNox.com and we will help you with the installation. If you use a WordPress Cache Plugin, you can try clearing cache and refreshing your website.

Are integrations Available on Free Plan

The Integrations are available on both the Standard and Premium plans.

Reviews

Quality CaaS (Chat as a Service)

I gave this plugin 5 stars, based solely on the plugin and how well it works. It does its job (adding ChatNox chat to WordPress websites) and it does it well. It is very easy to install and just as easy to use.

With Real-Time Visitor Monitoring, Geolocation Data, Triggers, Canned Responses, Offline Messaging and Live Chat Ratings, there is a lot to love about ChatNox. That being said, ChatNox is more than a WordPress Plugin. ChatNox is a “Chat as a Service” provider, which means there are other things to consider. It is in these “other things” I find problems.

  • Their “Free Sticky Bar” is annoying, though easy enough to disable.
  • There is not a native mobile app for smart phones nor tablets.
  • The advertised Mobile IM integration (Trillian for iOS) is sketchy at best, and doesn’t work most of the time (NO – Not even with the paid version). This isn’t an opinion. I ran several tests on about 10 different client/provider scenarios, and not once did it work correctly.
  • The “Easy to use web-chat interface” is only easy to use, when used from a desktop or laptop. It can be used (though not well) on an iPad, but is nearly worthless on an iPhone.

All in all, the plugin is great, but the service, as a whole, leaves a lot to be desired.

Super Easy Chat System

This is by far the most easiest plugin and the set-up is straight forward. The Chat system is the best by far and happy to upgrade soon.

Great work team!

AG

Read all 6 reviews

Contributors & Developers

“Chatnox Live Chat Plugin (Free & Paid Plans)” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

2.0

  • New Version released with updated features.

1.0

  • New Plugin Released.

2015

  • Updated user interface.
  • Mobile compatible chat widget.
  • In-built StickyBar.
  • Chat Platform upgrades.
  • Full new Live Chat user interface
  • Platform upgrades.
  • Advanced Mobile live chat View Settings
  • Modifications in live chat handling
  • Advanced Chat widget Localization Options added.
  • Scrollbar bug fixed for both chat widget and operator side
  • Live Chat Tested on WordPress 4.2
  • Advanced Localization settings included
  • Live Chat Bug fixes done
  • Chat API Key Introduced
  • changes in live chat widget fonts
  • Update for 27-Aug
  • Live chat Departments
  • Best Live Chat for WordPress
  • Free Wodpress Chat Plugin
  • Proactive Live Chat

2016

  • Live chat now allows File Transfers
  • Live chat now allows Language Translations
  • Live chat now has better chat transfer mechanisms
  • Live chat updated profile picture
  • Updated File Sending feature in live chat
  • New Pricing Plans and 2 Free users
  • Analytics Beta added to Live Chat
  • New UI and Versions App

August 2016

  • Team Plans in Dashboard
  • Bug Fixes 2

January 2017

  • Invoices added
  • Live Chat Bug Fixed

February 2017

  • New Live Chat Layout added
  • Live Chat Group Name Edit feature Added
  • More geo-Location information added
  • Google Analytics with Live chat included
  • Departmment customization options included.
  • Chrome Issue Fixed