Chat2

Description

Chat2 Live Chat for wordpress is the easiest way to add live chat to your wordpress website.

Chat2 Plugin video:

To register for an account or more information on this plugin visit www.chat2.com/

Features

  • Visitor Info
    Complete information about visitors is displayed for Chat2 operators

  • Quality Ratings
    Customers can rate operator performance during chats

  • Themes
    The Chat window can be themed to match your website

  • Look ahead
    Operators can see visitors typing chat messages in real time

  • File Transfer
    Operators can send files to website visitors directly

  • Can I help?
    Visitors can be prompted into chats at key times like at checkout

  • Multi-chat
    You can chat to multiple customers at once improving customer service and satisfaction levels

  • Eye Catchers
    Use attention grabbing eye catcher graphics to encourage customer enquiries

  • Pay Now
    Take payment from visitors all within chat, simplify the order and payment process with real personal service

  • Chat2 E-mail
    Chat2 transcripts can be sent to an email at the end of the chat

  • Away Mode
    Agent can switch to away mode to temporarily stop receiving incoming messages from customers

  • Department division
    This option allows you to divide agents into departments and offers the visitor the opportunity to choose a department before starting a chat

  • Pointer
    The “Pointer” feature helps the agent point out information a visitor is looking for on a website

  • Guided Browsing
    Guide and assist visitors to your site directing and showing them with co-browsing controls

  • Lead Generator
    Enable the offline forms so customers can send messages even when chat is offline*

Installation

This section describes how to install the plugin and get it working.

  1. Upload wp-chat2folder to the /wp-content/plugins/ directory
  2. Activate the plugin through the ‘Plugins’ menu in WordPress
  3. Go to the settings menu there you will see the WP Chat2 menu.
  4. Register an account at www.chat2.com/
  5. Enter your username, password and your website url

Contributors & Developers

“Chat2” is open source software. The following people have contributed to this plugin.

Contributors

Translate “Chat2” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

1.01

  • added link to register a new account
  • updated readme file

1.0