This plugin hasn’t been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

GetShopped Support Forums

Description

Pick and choose which forums you would like to turn into a support forum. Turning your forums into a support forum will display topic statuses that admin’s, moderators and the topic creator can change. You can also implement a user ranking system through the forum settings.
For extra functionality check out the GetShopped_support_forum_widgets.

This Plugin requires the new bbPress 2.0 plugin and will not work with their older versions you can find the bbPress plugin here: https://wordpress.org/extend/plugins/bbpress/

Future plans and Ideas

  1. Option for Admin to add their own statuses to the drop down list
  2. Option for the Admin to select what colours will be displayed for each status – the default at the moment is Green for resolved topics only.
  3. Allow the admin to apply default ranks to certain capabilities – eg admin are always “forum maters” essentially overriding the user ranking system.
  4. Allow admin to select other text that can be displayed with the users information – eg Admin users and Forum Moderators display a “trusted” message below their ranking.

Screenshots

  • Creating a Support Forum
  • The user rank Settings
  • Topic status settings
  • Front end forum with topic status drop down list
  • Front end forum with topic statuses
  • User rank display eg

Changelog

=3.0=
* warnings and bugs fixed
* added in the ability to have a trusted user tag for forum admin and mods

2.0

  • added in new widgets (topic claim, urgent topics, recently resolved)
  • added in the ability for forum moderators and admin to mark topics as urgent
  • added in the ability for forum moderators and admin to claim topics
  • added in the ability for forum moderators and admin to assign topics to other forum moderators and admin
  • added in a topic move
  • fixed some bugs and warnings

1.0 Beta1

  • the Plugin is Launched for testing

Contributors & Developers

This is open source software. The following people have contributed to this plugin.

Contributors

Browse the code