This plugin hasn’t been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

This plugin has been closed and is no longer available for download.

Acobot Live Chat & Contact Form

Description

This plugin includes two features that work for the same purpose: Wow your website visitors and turn them into buying customers.

Smart Contact Form

Acobot plugin puts the contact form on users’ figer tips by displaying a contact widget on every webpage of your WordPress. Contacting you gets so simple and easy that you will get more sales inquiries.

The more important, after customers submit the form, Acobot will immediately give accurate answers to customer questions and guide them to resolve their issues (customer support automation).

When the interaction ends, Acobot will send the customer messages and dialogs with the robot to your email box.

Live Chat Robot

You might have heard of live chat is the most powerful conversion rate optimization tool. With live chat software, you can chat with website visitors, answer their questions and help them buy.

Acobot plugin displays a chat widget on your website, behind which is an intelligent virtual robot that can automatically:

  • Say hello to every visitor to your WordPress.
  • Capture their email addresses or phone numbers.
  • Answer their questions and address their concerns.
  • And turn them into paying customers.

When a chat session ends, Acobot will send the chat logs to your email box.

Acobot Live Chat Robot is fully automated. She works for you 24 hours a day, seven days a week, even when you go to the beach.

Benefits

  • Add automation to your WordPress without I.T.
  • Turn more browsers into buyers.
  • Delight your customers.
  • Boost your sales.

Website: http://acobot.com/wordpress

Affiliate program: http://acobot.com/affiliate

Screenshots

  • The widget on the web page after installation.
  • Train your robot by chatting with her.
  • This is how to get your own installation key.
  • Log in to view the chat logs.

Installation

NOTE: Install Acobot only if your website is in English.

  1. Put this under plugins folder (/wp-content/plugins).
  2. Go to Admin->Plugins and activate the plugin “Acobot Live Chat Robot.”
  3. Sign up at http://acobot.com/wordpress for an installation key.
  4. Back to your website and provide the key.

Your website visitors can then start interacting with your robot immediately.

TROUBLESHOOTING: The chat widget doesn’t show? Clean the cache of your WordPress!

FAQ

Can the robot speak xxx language?

The robot only speaks English at this time.

Is Acobot Free?

Acobot is NOT free any more (sorry!). However a free trial is available. Check out our pricing page for details: http://acobot.com/pricing.

Where can I see the chat logs?

The chat logs will be sent to your email box. You can also view the chat logs by logging in to your Acobot account.

What is the difference between Acobot and other Live chat software?

Acobot is fully automated. It doesn’t require your involvement in chatting.

How is Acobot different from other contact form plugins?

While other contact form plugins just allows customers to send you a message, Acobot is able to give instant answers specific to your business and guide customers to resolve their issues. It’s powerful!

Can I customize my robot?

Sure, you can customize EVERY message sent by the robot. And customization is dead simple. You just chat with her as if you were a client and then teach her as necessary.

How can I custommiz my robot?

You can teack your robot to answer a question with a single click. It couldn’t be easier. We recommend you try it out youself.

Can I personally chat with the website visitors?

No. Acobot doesn’t support human live chat agent. It’s designed for automated conversation. You need a live chat software if you or your colleagues want to chat with the visitors.

Can I use Acobot along with a live chat software?

Yes. Acobot seamlessly works with about any live chat software, including Zopim, Olark, LiveChat (by LiveChat Inc), AliveChat (by WebsiteAlive), Live2Support and HelpOnClick. You can swtich between the human agent and the robot with a single click.

Can I install Acobot on a CMS other than WordPress?

Of course, Acobot works perfectly with any CMS including Drupal, Joomla and many.

Can I disable Acobot without uninstalling it?

Yes. To disable your robot, log in and click the turn-on/off button on the dashboard.

Can I use Acobot with wordpress.com?

Acobot doesn’t work with wordpress.com. The reason is wordpress.com doesn’t allow JavaScript code and installing Acobot requires using JavaScript.

Contributors & Developers

“Acobot Live Chat & Contact Form” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.0

First release.

1.1

Added ability to use Acobot API for advanced users.

1.1.2

Improved the configuration page for administrators.

2.0

Pricing model changed to “pay after you go”. After trila expires, users are billed at the end of each billing period for the delivered chats.