Description
Transform your WordPress site and WooCommerce store into an intelligent, voice-first shopping experience with Loxia AI.
Loxia AI delivers ultra-low-latency (<300ms) conversational AI voice agents, WhatsApp integration, and live chat automation designed to boost conversions, reduce customer support costs, and delight shoppers 24/7.
Key Features
- Voice Product Search & Recommendations: Allow shoppers to speak naturally (“Find running shoes size 10 under $100”) and receive instant AI product suggestions.
- Voice Order Tracking: Customers can ask “Where is my order #1234?” and get real-time order status updates verbally.
- Ultra-Low Latency (<300ms): Human-grade voice response speed powered by enterprise conversational models.
- Multi-Channel & Multi-Language Support: Automatically detects visitor language (compatible with WPML, Polylang, and native WP locales) across 13+ languages including English, Italian, German, French, Spanish, Portuguese, Chinese, Japanese, and Arabic.
- Zero-Code Setup: Connect your store in 30 seconds by pasting your Loxia Agent ID in the admin settings.
- High-Performance Order Storage (HPOS) Ready: Fully compatible with WooCommerce 8.2+ HPOS and custom order tables.
External Services
This plugin connects to the Loxia AI service (https://loxiaai.com) to provide voice and chat AI assistant functionality.
What is Loxia AI?
Loxia AI is a third-party conversational AI platform that powers the voice agent and chat widget embedded in your WordPress site.
What data is sent and when:
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Plugin Configuration (
https://loxiaai.com/api/wordpress/connect): When you save your plugin settings, your site URL and widget IDs are sent to Loxia AI to associate your store with your Loxia account. -
Widget loading on the frontend (
https://loxiaai.com/widget.js): The Loxia AI JavaScript widget is loaded from loxiaai.com on every public page. Visitor messages are processed by Loxia AI servers. -
WooCommerce context: If WooCommerce is active and enabled, the current page type, product details (ID, name, SKU, price, stock), and cart contents (item count, total) are sent with each visitor message for contextual AI responses.
Service links:
– Terms of Service: https://loxiaai.com/en/terms
– Privacy Policy: https://loxiaai.com/en/privacy
Installation
- Upload the
loxia-ai-voice-assistantdirectory to the/wp-content/plugins/directory, or install directly via WordPress Plugins screen. - Activate the plugin through the Plugins menu in WordPress.
- Go to Loxia AI in your WordPress admin menu.
- Paste your Agent ID (found in your Loxia AI Dashboard).
- Save settings! Your voice assistant is live.
FAQ
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Do I need a Loxia AI account?
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Yes. You can sign up for a free trial at loxiaai.com to get your Agent ID.
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Does this plugin work without WooCommerce?
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Yes! If WooCommerce is not installed, the plugin operates in standard WordPress mode to answer general customer queries, booking requests, and lead qualification.
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Is it WPML and Polylang compatible?
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Yes. The plugin automatically detects the active language of your visitor when using WPML or Polylang.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“Loxia AI – Voice & Chat AI Assistant” is open source software. The following people have contributed to this plugin.
Contributors
Translate “Loxia AI – Voice & Chat AI Assistant” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.0
- Initial official release of Loxia AI Voice & Chat Assistant for WordPress & WooCommerce.