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WordPress Premium Problems (4 posts)

  1. hefflerclaims
    Member
    Posted 1 year ago #

    Company just started blogging and have chosen WordPress, obviously, for a host for the blog. Have the premium account ($99) and I am told that I can personally customize my own site through wordpress. Only problem is, it does not allow me to. I cannot move one thing at all. All I can do is change font, color and size of font.

    Any help is apprecciated. Thanks!

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Premium account? Is this a wordpress.com site or a self-hosted WordPress install?

  3. NaomiMartin05
    Member
    Posted 3 months ago #

    I signed up for WordPress Premium, mistakenly thinking I needed to. The site was clear that I could cancel within three days with no problems. I canceled the next day, got an automated message that the cancellation was all set. But a week later I still see the charge, but not a credit, on my credit card. With whom do I speak about this?

  4. alchymyth
    The Sweeper & Moderator
    Posted 3 months ago #

    @NaomiMartin05

    this forum here is for WordPress.org which does not provide any 'WordPress Premium'
    - where exactly did you sign up?

    are you possibly with WordPress.com ? in which case, you will need to contact http://en.support.wordpress.com/contact/

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