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Users issue (26 posts)

  1. jawes
    Member
    Posted 2 years ago #

    Hi,

    Within the multisite I have a specific issue on one site with the display of users on the users list. There must be 3 users assigned to the site, although the users listing says 3 items (in the top right above) the list is empty.
    When I check the users on network level the users are visible in the list.
    If I want to add a new user, the rule option setting is not working on this site.
    This issue does not appear on the other sites within the network.

    I deactivated all plugins and changed to the default wp template. But none of these changes made the issue disappear.

  2. Are you adding these users on the subsite in question or via the Network Admin?

  3. jawes
    Member
    Posted 2 years ago #

    I added them in the subsite and the users are only displayed in the network admin user list.

  4. Go to the SUBsite's wp-admin/users.php page

    Can you add them from there? I think I wasn't very clear :)

  5. jawes
    Member
    Posted 2 years ago #

    Yes I can add them but the user is not displayed in the list of the subsite.
    Only in the network admin user list.
    And I cannot select a role for the user when adding in the subsite.

  6. Are you using any role management plugins?

  7. jawes
    Member
    Posted 2 years ago #

    No role plugins.

  8. What plugins ARE you using?

    Have you tried turning them off?

  9. jawes
    Member
    Posted 2 years ago #

    Yes I already mentioned it in my first post.

  10. Which ones are you using then? (Yes, it sometimes still matters, as some can cause DB issues).

    Also did you make sure to turn off any mu-plugins?

  11. jawes
    Member
    Posted 2 years ago #

    Hi, here is the list of all plugins ... thanks.
    I don't have mu-plugins installed.

    Akismet
    All in one Favicon
    Blubrry PowerPress
    BulletProof Security
    CodeStyling Localization
    Download Manager
    Events
    Gravity Forms
    HeadSpace2
    IGIT Posts Slider Widget
    List category posts
    MP3-jPlayer
    NextGEN Gallery
    NextGEN Gallery Voting
    Obfuscate E-mail
    Private WP suite
    Remove Title Attributes
    RSS Shortcode
    Shareaholic | email, bookmark, and share
    Share and Follow
    Shockingly Simple Favicon
    Simply RSS Fetcher
    Storify
    Super Tags Widget
    TimThumb Vulnerability Scanner
    Tweet Blender
    Twitter Hash Tag Widget
    Twitter Widget Pro
    User Avatar
    Widgets on Pages
    WP-Filebase
    WP Calameo
    WP Maintenance Mode
    WP No Category Base
    WP Show IDs
    WP YouTube Lyte

  12. Wow.

    Are they are off on all sites? And if so, can you try renaming the folder to plugins-old to FORCE them to be off?

  13. jawes
    Member
    Posted 2 years ago #

    Okay I will try that and let you know.

  14. jawes
    Member
    Posted 2 years ago #

    Hi,

    I tried your procedure but it did not help. So then it cannot be triggered by a plugin?

  15. It's unlikely to be a plugin, yes.

    Can you switch to a default theme?

    And is this happening on ALL subsites or just one?

  16. jawes
    Member
    Posted 2 years ago #

    I already did apply the default WP theme and also no improvement.
    It only happens on one site.

  17. Try running a repair on your database. One site implies that something there (obviously) went corrupt.

  18. jawes
    Member
    Posted 2 years ago #

    Hi,

    I did a repair but no changes in WP users.

  19. Ed
    Member
    Posted 2 years ago #

    Do the users appear in /wp-admin/network/site-users.php?id=1 replacing the siteid with the correct one for the problem blog? If so, remove them from there and re-add. They'll be missing some meta information in the DB that will be recreated when they are added again.

  20. jawes
    Member
    Posted 2 years ago #

    Hi Ed,

    The users do NOT appear. Although it states that there are 3 items.
    The users are ONLY visible in network admin.

    If I want to add a user in the affected site, I cannot select the role.
    And the added user does not appear in this site, only the network admin.

  21. Ed
    Member
    Posted 2 years ago #

    How hard would it be to export and import the content to another blog, remove the original one and import it back again to re-create the entire blog?

  22. jawes
    Member
    Posted 2 years ago #

    Well this could be an option, I will do some research for this and let you know.
    Thanks!

  23. The users do NOT appear. Although it states that there are 3 items.

    3 items? You mean it says there are three users but no one shows up?

  24. jawes
    Member
    Posted 2 years ago #

    Yes, that is right they don't show up!

  25. jawes
    Member
    Posted 2 years ago #

    Hi Ed,

    As you mentioned to export, delete the blog and import the data in a new blog this seems to be very tricky. As there a lot of plugins in this affected site so all settings will be lost. It would be a major job to get everything working again.

  26. Ed
    Member
    Posted 2 years ago #

    Yeah, that would be an issue. Best thing would be make another blog/site and copy all the settings across to it first then delete the old one and rename the new one in network admin. There might be a plugin somewhere that can replicate the blog with a couple of clicks, like Blog Templates plugin or something. You would be best doing it by hand though to make sure it wasn't actually a plugin or setting that was causing it.

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