I keep getting this message
"Are you sure you want to do this?
Please try again.
Forbidden
You don't have permission to access /wp-admin/update.php on this server."
Help!!!
Theme installation problem (14 posts)
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jennynguyen1019
Posted 3 months ago # -
Have you tried:
- deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
- switching to the Twenty Eleven theme to rule out any theme-specific problems.
- resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
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Posted 3 months ago #I deactivated the plug-ins but still get the same message.
How do I switch to the Twenty Eleven theme?
Sorry Im totally new to this kind of stuff.
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Via Appearance -> Themes.
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Posted 3 months ago #Hi again, I just realized that I do have that as my theme right now. :-\
Is there anything else I can do??Thanks for your help.
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Did you try resetting the plugins folder?
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Posted 3 months ago #I deleted all the plug ins that were in that folder and deactivated the ones I couldnt delete.
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Did you try resetting the plugins folder?
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Posted 3 months ago #you already asked me that.
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And I still haven't had an answer...
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Posted 3 months ago #I was unsure if what I did meant that I resetted the plugins folder or not and thats why I said what I had done to the plug ins
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As I posted further up, please read resetting the plugins folder.
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Posted 3 months ago #I did it, but it still does not allow me to upload the theme. it keeps giving me the same message.
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Try asking your hosts for assistance. You may have a permissions problem.
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