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1. relish1227
   Member
   Posted 1 year ago #

   Hi. My site has some forms that talk to the client's email marketing software. The email sign up form, for instance, posts to an external URL, where the sign up details are stored -- and then there is a redirection from there back to our site, to a thank you page.

   I have done similar things with other email service providers, but in this instance, the redirection triggers a 403 error. If I refresh the 403 page, the page loads. Why won't it load the first time?

   Thanks.

2. jkovis
   Member
   Posted 1 year ago #

   Can you post the site's URL?

3. relish1227
   Member
   Posted 1 year ago #

   Yes, this is the page that the redirect goes to: http://www.forcemanagement.com/about-force-management/contact-us/join-our-online-community/thank-you/

   It works if you go to it directly -- just not when you're being redirected from the external email service provider. (You can see the action URL here - http://www.forcemanagement.com/about-force-management/contact-us/join-our-online-community/ - goes to a different subdomain).

4. jkovis
   Member
   Posted 1 year ago #

   It looks like the "Bad Behavior" plugin is throwing the 403. The documentation says that you can turn on the "Allow Offsite Forms" option which I'm guessing will resolve the issue.

5. relish1227
   Member
   Posted 1 year ago #

   That worked! How did you know it was Bad Behavior?

6. relish1227
   Member
   Posted 1 year ago #

   And thank you!!!

7. jkovis
   Member
   Posted 1 year ago #

   Glad to hear. I knew it was Bad Behavior because there was a link that led me to a documentation page describing why the 403 page appeared.

   Please mark this issue as resolved.

8. relish1227
   Member
   Posted 1 year ago #

   I did. Thanks again.

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