• Ever since the installation of WP Super Cache, my blog has been prone to irregular internal server errors, a.k.a the “white screen of death” on Firefox. This happens both on the front end as well as in the admin area.

    Sometimes, I am able to refresh a few times and the content will come back up (although my visitors aren’t going to do that).

    A few days ago, however, the “white screen” refused to go away, so I disabled the Super Cache plugin and instantaneously my site returned without any trouble, so it sure is leaning towards this plugin as the culprit.

    Any suggestions as to what the problem might be and how to fix it?

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Check your PHP error log. I don’t know where it is on your system but it should give you some details about what’s happening when this occurs.

    Thread Starter imperfectparent

    (@imperfectparent)

    Seeing several of these errors in a row from around the time of a “white screen” instance this morning (probably because I kept refreshing):

    [25-Mar-2011 11:28:51] PHP Warning: include(): GC cache entry ‘/hsphere/local/home/username/sitename/wp-content/plugins/wp-super-cache/wp-cache-phase2.php’ (dev=64769 ino=16744742) was on gc-list for 3601 seconds in /hsphere/local/home/username/sitename/topics/wp-content/themes/topics101510/header.php on line 5

    (replaced real username/sitename, but rest of error as is)

    That’s probably something to do with a PHP cache/optimizer like APC or Xcache. Do you have something like that installed?

    Thread Starter imperfectparent

    (@imperfectparent)

    My host does have a PHP optimizer installed, but I do not remember which one.

    Are you saying that may be causing the “white screen” or simply that’s only causing the error I posted?

    Yes, the optimizer might be causing the white screen and that error.

    Thread Starter imperfectparent

    (@imperfectparent)

    OK, we’ll do some testing and see what happens.

    Thanks for your help, and your plugin!

Viewing 6 replies - 1 through 6 (of 6 total)

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