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Events Manager
Admin Notification (9 posts)

  1. bjdust
    Member
    Posted 2 years ago #

    I recently installed this plugin because it has the feature of admin notifications. However, upon testing the plugin, an email notification wasn't received. I have checked the email address to ensure it is correct and it is correct. I also noticed that the test event was added to the calendar as if it had been approved. Please advise.

    http://wordpress.org/extend/plugins/events-manager/

  2. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 2 years ago #

    hi, which admin notification are you referring to i.e. what event occurring do you expect the email on (there's a few)

  3. bjdust
    Member
    Posted 2 years ago #

    I want the admin to be notified when a user creates an event. All users are signed up as contributors. When I tested this, the admin wasn't notified (even in Spam) of a new event.

  4. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 2 years ago #

    does that admin get any emails e.g. for a new booking?

  5. bjdust
    Member
    Posted 2 years ago #

    No, admin didn't receive an email at all.

  6. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 2 years ago #

    what about your other users, do they get emails?

    if so, chances are your admin email is the problem. by any chance is it the same domain as your website? if so, could you try making the admin email a webmail e.g. a gmail acct that's not related to your site?

  7. bjdust
    Member
    Posted 2 years ago #

    I created a test event and the admin never received the notification. We're using a gmail address for all admin emails, which is what I set up in the plugin. I'm uncertain if I was to receive an email confirmation but I didn't receive one.

  8. Marcus
    NetWebLogic Support
    Plugin Author

    Posted 2 years ago #

    ok, could it be your email settings aren't set up properly? http://wp-events-plugin.com/documentation/mail-settings/

  9. bjdust
    Member
    Posted 2 years ago #

    I've updated the email settings and still no admin email.

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