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install errors questions (6 posts)

  1. ann-hunter
    Member
    Posted 2 years ago #

    Hi there

    Im trying to install and then import a wp onto a new server with no control panel access so Im trying to give the host suitable instructions. I exported the DB from where it currently is working fine on another server with a different provider. The new host set this db up on their server -but with a different username and pw, the size 150MB.

    I uploaded a new batch of the wp files to the root, and configured wp-config.php according to what the host provided. The trouble starts when I go to the wp-admin/install.php screen. I get a long list of errors....

    I have 3 questions:

    1. When the host set up my db they gave it a different username and pw than what I has used - is this a problem? Im able to get to the wp install screen...so maybe not?

    2. The errors are mostly "[CREATE command denied to user....@ some ip address" so I guess he may not have given me all privileges which Im waiting to hear back on...My question is whats that ip address in the error - where does this come from, do I need to worry about it? neither of us recognise it.

    3. During install theres a bunch of "Table 'dbName.wp_options' doesn't exist" errors as well. is this because the host changed the name on the db from what I had exported it as?

    thanks in advance for any guidance or suggestions as to what I need to check or do. I can provide the link, and more info if required!

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    1. Yes. Try editing your wp-config.php file to use the new database username & password.

    2 &3: Yes & yes.

  3. ann-hunter
    Member
    Posted 2 years ago #

    sorry esmi if I wasnt clear but yes I have already edited the wp-config to match the new db name, the username, the new pw and the ip supplied by the new host...

  4. esmi
    Forum Moderator
    Posted 2 years ago #

    I guess he may not have given me all privileges which Im waiting to hear back on...

    And...?

  5. ann-hunter
    Member
    Posted 2 years ago #

    he tells me I already have full access! Theres shell access but Ive never used that before, and dont know how..

    Can you advise where that ip address in the error message comes from? its not the existing server or the new one.

    Also, if you can give me any pointers as to what to try next Ide be grateful.

    thanks again

  6. esmi
    Forum Moderator
    Posted 2 years ago #

    Can you advise where that ip address in the error message comes from

    Sorry - I can't. wordpress.org has nothing to do with your hosting. Try asking your hosts. The "[CREATE command denied to user....@ some ip address" error suggest that your database user does not have full privileges.

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