Cannot upload a header

  • housebrokenny

    (@housebrokenny)


    15 years, 3 months ago

    I am unable to upload a new header. I am getting the following error. I just started to build my site and was able to upload a header last week without a problem.

    Thank you.

    Warning: imagecreatefromstring() [function.imagecreatefromstring]: Data is not in a recognized format in /home/content/35/7476335/html/wp-includes/media.php on line 254

    Image could not be processed. Please go back and try again.

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  • Moderator cubecolour

    (@numeeja)

    15 years, 3 months ago

    Are you sure you are uploading a file in a standard format (.jpg or .png) or is it a proprietary format (such a a psd) – which won’t work. it is possible to save a file with a different extension from the actual file type, so double check & resave the file from your graphics application if necessary.

    Thread Starter housebrokenny

    (@housebrokenny)

    15 years, 3 months ago

    Thank you. The header is actually a .bmp file. I will try to have the designer save it as a .jpg since I cannot seem to save it. I hope that will solve this problem.

    Thank you again.

Viewing 2 replies - 1 through 2 (of 2 total)

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