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backup just keeps processing (8 posts)

  1. sherk1
    Member
    Posted 3 years ago #

    Hi,
    I need to backup and move my website and the backup just keeps saying...processing.
    Please help.
    Thanks.

  2. esmi
    Forum Moderator
    Posted 3 years ago #

    Try using another backup plugin such as http://wordpress.org/extend/plugins/dbc-backup/

  3. sherk1
    Member
    Posted 3 years ago #

    Thanks. So I'm kind of new at this. I need the backup to move my site to another hosting site. Will this help and how does it work... if it's not too much trouble. i mean do I download it to my computer of will it just take all my files and database from the site. I need help.
    Thanks.

  4. esmi
    Forum Moderator
    Posted 3 years ago #

    Will this help and how does it work

    It has always worked flawlessly for me. It's a plugin, so you just install it into your WordPress site, set up a backup path and then make a backup. The backup can then be downloaded to your computer using FTP or use whatever file management application your host provides.

    Alternatively, see if your hosts have a database backup tool that you can use.

  5. sherk1
    Member
    Posted 3 years ago #

    Sorry... I really feel dumb but I can't figure out how to install it to the wordpress site. I have downloaded it to my computer and I see the dbc backup file but that's where I'm stuck.

  6. sherk1
    Member
    Posted 3 years ago #

    BTW - will this backup everything including the database?

  7. sherk1
    Member
    Posted 3 years ago #

    OK I have it installed but I don't know how to use it (or set up a backup path)
    Thanks

  8. esmi
    Forum Moderator
    Posted 3 years ago #

    We can't really help with setting up the backup path. You should be able to obtain your hosting root path from your hosts. Once you have that, I can only suggest that you create a folder called backups outside of the publically accessible web folder called backups and use /path_from_hosts/backup in DBC. Once that is set up correctly, select Backup Now from the upper dropdown.

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