WordPress.org

1. shedonthepond
   Member
   Posted 1 year ago #

   I installed WordPress Gallery Leaf Plugin, and I am now locked out of my website. The message on the screen reads:

   You don't have permission to access /tri-ang-furniture/tri-ang-early-furniture/ on this server.

   Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

   Can anyone help me, I thought that plugins from the WordPress site would be safe to use.

   Lee

2. esmi
   Theme Diva & Forum Moderator
   Posted 1 year ago #

   FTP into your site (or use whatever file management application your host provides) and delete the wp-content/pliugins/gallery-leaf folder.

3. shedonthepond
   Member
   Posted 1 year ago #

   Thanks for your answer, but I can't log onto my side to change anything.

4. esmi
   Theme Diva & Forum Moderator
   Posted 1 year ago #

   You don't need to login to your WP site to use FTP. Please see the link I gave above.

5. shedonthepond
   Member
   Posted 1 year ago #

   Thanks for that, downloaded FileZilla, did not work message read:

   Connection attempt failed with "ECONNREFUSED - Connection refused by server".

   Any other ideas! would be grateful

6. esmi
   Theme Diva & Forum Moderator
   Posted 1 year ago #

   Try confirming your FTP login credentials with your host.

7. shedonthepond
   Member
   Posted 1 year ago #

   Thanks for your help, I got my host to sort the problem out for me.

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