Webooz Lead & Journey Tracker for WooCommerce

Description

Webooz Lead & Journey Tracker gives you full visibility into your WooCommerce customer journeys. See exactly how visitors navigate your store — from their landing page through every product they view, every item they add to cart, and whether they convert or abandon.

Core Features

• Automatic Lead Capture — Leads are created automatically when visitors add products to their cart or complete checkout. No forms needed.
• Smart Lead Capture Popup — A beautifully designed popup appears when visitors add items to their cart, prompting them to share their contact details. Fully customizable fields, text, and behavior.
• Customer Journey Tracking — See the full browsing path for every lead: landing page, referrer, pages visited, and products viewed.
• Abandoned Cart Monitoring — Identify which products are being added to cart but not purchased.
• Conversion Tracking — Automatically marks leads as converted when their orders reach processing or completed status.
• Analytics Dashboard — Beautiful dashboard with KPI cards, leads-over-time chart, top products, and country breakdown.
• Searchable Leads Table — Sort, filter, and search your leads. Export to CSV with one click.
• Lead Detail View — Deep-dive into any lead with a visual journey timeline, cart items, and activity log.
• Modern Settings Dashboard — Clean, tabbed settings interface with live popup preview panel.

Technical Highlights

• WooCommerce Blocks Compatible — Works with both classic WooCommerce and the new Blocks-based shop (Interactivity API).
• Country Detection — Automatically detects visitor country from phone number prefixes.
• GDPR Compliant — Built-in privacy policy suggestion, personal data exporter, and personal data eraser.
• WooCommerce HPOS Compatible — Fully compatible with High-Performance Order Storage.
• Lightweight — No external dependencies, no CDN calls, no tracking scripts phoning home. All data stays on your server.
• Developer Friendly — Extensible via WordPress filters and actions.

Lead Capture Popup

The popup feature lets you capture visitor contact information (name, email, phone) right when they show purchase intent by adding items to their cart. You control:

• Which fields to show — Name, Email, Phone (each independently toggleable)
• Which fields are required — Set required fields per your needs
• Trigger mode — Show after add-to-cart (non-blocking) or before add-to-cart (blocking modal)
• Custom text — Customize the heading, description, and button text
• Smart display rules — Show once per session, skip if already captured, and more
• Live preview — See exactly how your popup will look while configuring it

How It Works

1. A first-party cookie identifies returning visitors (configurable duration, default 30 days).
2. A lightweight JavaScript tracker records page visits in sessionStorage.
3. When a visitor adds a product to cart, a lead record is created with their cart items.
4. The lead capture popup (if enabled) prompts visitors for their contact details.
5. At checkout, billing information is associated with the lead.
6. When an order reaches “processing” or “completed” status, cart items are marked as converted.
7. View everything from the Lead Tracker admin dashboard.

Privacy

Webooz Lead & Journey Tracker uses a first-party, httpOnly cookie for visitor identification. No data is sent to external servers. The plugin integrates with WordPress’s built-in privacy tools:

• Privacy Policy — Suggested text is added to your Privacy Policy page.
• Data Export — Personal data can be exported via Tools → Export Personal Data.
• Data Erasure — Personal data can be erased via Tools → Erase Personal Data.