Description
Wabl for WooCommerce connects your store to your Wabl account (a WhatsApp Business messaging service). Once connected, Wabl can:
- Let your team answer customer questions about their orders (status, shipping, past orders) inside your Wabl inbox.
- Send real-time order updates to customers over WhatsApp (order placed, status changed) using your approved WhatsApp templates.
- Show an optional floating WhatsApp button on your storefront, configured entirely from your Wabl dashboard.
You connect with a single pairing code: the plugin creates a read/write WooCommerce REST API key for Wabl automatically. No manual key copying.
A Wabl account is required. Sign up and manage everything at https://wabl.app. The plugin is free; Wabl is a paid subscription service with a trial.
External services
This plugin connects your site to Wabl, a third-party WhatsApp messaging service operated at https://wabl.app. This connection is required for the plugin to function.
What is sent, and when:
- On connecting (when you click “Connect to Wabl”): your store URL and a newly created WooCommerce REST API key (consumer key/secret) are sent to https://wabl.app/api/store/woocommerce/pair so Wabl can read your catalog and orders on your behalf.
- When an order is created or its status changes: the order id, number, status, total, currency, and the customer’s billing name, phone and email are sent to https://wabl.app/api/store/woocommerce/events so Wabl can notify the customer over WhatsApp.
- On your storefront (only if the WhatsApp button is enabled in your Wabl dashboard): the browser loads a small script from https://wabl.app/wa-widget.js and requests the button configuration for your store.
No data is sent to any other service. Data is transmitted over HTTPS.
Wabl terms of service: https://wabl.app/terms
Wabl privacy policy: https://wabl.app/privacy
Screenshots
Installation
- Install and activate the plugin.
- Make sure WooCommerce is active.
- In your Wabl dashboard (https://wabl.app/dash), open store integrations and generate a WooCommerce pairing code.
- In WordPress, go to WooCommerce Wabl, paste the pairing code, and click “Connect to Wabl”.
FAQ
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Do I need a Wabl account?
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Yes. The plugin is a connector to the Wabl service. Create an account at https://wabl.app.
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Is the plugin free?
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Yes, the plugin is free. Wabl itself is a subscription service that includes a trial.
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What data leaves my site?
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Only what is needed to reply to customers and send order updates: store URL, an API key you can revoke anytime, and order/customer contact details when an order changes. See the “External services” section above.
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How do I disconnect?
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Go to WooCommerce Wabl and click Disconnect. The plugin removes the API key it created and stops sending data.
Reviews
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Contributors & Developers
“Wabl for WooCommerce” is open source software. The following people have contributed to this plugin.
Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.0
- Initial release.
- Connect your store to Wabl with a single pairing code (the plugin creates a read/write WooCommerce REST API key automatically).
- Reply to customers over WhatsApp from your Wabl inbox.
- “Send via WhatsApp” button on each order: pick an approved template and send it to the customer in one click, without leaving WooCommerce.
- Real-time order updates: message the customer automatically when an order is placed or its status changes.
- Optional storefront WhatsApp button, configured from your Wabl dashboard.
- Own top-level Wabl admin menu with Overview, Templates, and Settings pages.