Usero

Description

Usero adds a feedback widget to your WordPress site. Visitors can submit ideas, bug reports, and feature requests without leaving the page. Submissions appear in a dashboard at usero.io, where you can triage, reply, and update statuses.

Features

• Floating widget on every page, or inline via shortcode [usero_widget] or <div class="usero-inline-widget"></div>
• One inbox for incoming feedback, with search and filters
• Public roadmap page (optional) so visitors can see what is planned
• Voting, comments, and status updates
• GitHub issue sync
• Email notifications when feedback comes in
• Configurable widget position and accent color
• Works with any theme, no theme code edits required

How it works

1. Install and activate the plugin.
2. Open Settings, Usero, and click Create my free account. The plugin creates a free account on usero.io (or logs into your existing one) using your admin email and a magic link.
3. The widget appears on the front end. Submissions land in your usero.io dashboard.

The plugin requires a connected usero.io account because feedback, voting, and the roadmap page are served from usero.io. A self-hosted version is not currently available.

External services

This plugin connects to one external service: the Usero API at usero.io. The widget runtime is bundled inside the plugin and is not loaded from a third-party CDN.

Usero API (usero.io)

The plugin connects to the Usero API at usero.io for the connection handshake, to load your dashboard, and to receive submitted feedback.

It sends the following data:

• During the initial connect handshake (POST https://usero.io/api/wp/connect): your site URL, the admin email entered in the connect form, and a per-install site verification token.
• While the connect handshake is pending (GET https://usero.io/api/wp/handshake/status?token=...): the handshake token issued in the previous step. This is polled every two seconds until the admin clicks the magic link or the handshake expires.

After connection, the widget script (bundled inside this plugin) submits feedback directly from the visitor’s browser to usero.io. The plugin itself does not send visitor data from the server.

This service is provided by Usero, Inc.:

• Terms of Service: https://usero.io/terms
• Privacy Policy: https://usero.io/privacy