TechNXT AI Chat Assistant

Description

TechNXT AI Chat Assistant is a lightweight integration plugin that brings TechNXT AI chatbots to your WordPress website or WooCommerce store.

Key Features:
* One-Click Login: Sign in with your TechNXT account credentials directly inside WordPress.
* Organization & Widget Selector: Choose from your TechNXT Organizations and Chatbot widgets via live dropdowns.
* Customer Awareness: Optionally identify logged-in WooCommerce/WordPress customers (name and email) in the chat widget when visitor recognition is enabled.
* Visibility Options: Control which pages show the widget, with URL exclusion patterns and WooCommerce cart/checkout suppression.
* Privacy Options: Enable or disable visitor recognition; optionally configure a Javascript API Key for Secure Mode.
* WooCommerce Optimization: One-click WooCommerce REST API authorization so the AI assistant can search products and read shopping context.
* Shortcode Support: Trigger the chatbot using [technxt_chat_trigger].

External services

This plugin requires the TechNXT cloud service (configured via the App URL in settings, typically https://app.technxt.co) to provide AI chat, account login, organization/widget selection, and the storefront chat widget.

What the service is used for:
* Authenticate the site administrator with their TechNXT account.
* Load organizations and chatbot widgets for selection.
* Load the TechNXT widget script and related assets (logo images, widget JS) on the admin and/or storefront.
* Power AI chat replies for website visitors through the TechNXT widget.

What data is sent and when:
* On admin login: the administrator’s email and password are sent to the TechNXT App URL (/api/auth/login) so the plugin can obtain a session.
* After login (admin only): authenticated API requests are sent to list organizations and chatbots, using the stored session cookie.
* On storefront pages where the widget is enabled: the browser loads technxt-widget.js (and the widget UI) from the TechNXT App URL. Chat messages typed by visitors are sent to TechNXT so the AI can reply.
* If “Enable visitor recognition” is turned on: the logged-in customer’s name and email may be passed to the widget for personalization. This is off by default and controlled by the site administrator.
* Admin screens may load a TechNXT-hosted logo image from the App URL.

This service is provided by TechNXT:
* Terms of Service: https://technxt.co/terms
* Privacy Policy: https://technxt.co/privacy

Installation

  1. Upload the plugin folder to the /wp-content/plugins/ directory, or upload the zip via the WordPress admin Plugins screen.
  2. Activate the plugin through the ‘Plugins’ menu in WordPress.
  3. Go to TechNXT AI in the left menu.
  4. Enter your TechNXT App URL and sign in with your TechNXT account email and password.
  5. Select your Organization (property) and Widget (chatbot) from the dropdowns.
  6. Click Use selected widget — the chatbot is now live on your store.

FAQ

Where do I find my TechNXT App URL?

It is the base URL of your TechNXT SaaS instance, e.g. https://app.technxt.co.

What credentials do I use to log in?

The same email and password you use to log in to the TechNXT dashboard.

Does the plugin track visitors?

The chat widget only appears after you connect a TechNXT account and activate a widget. Visitor recognition (passing logged-in customer name/email to the widget) is optional and disabled until you enable it under Privacy Options.

Can I use a custom trigger button instead of the floating bubble?

Yes — disable the Launcher Icon in Visibility Options and use the shortcode [technxt_chat_trigger]Chat with us[/technxt_chat_trigger] on any page or widget.

Reviews

There are no reviews for this plugin.

Contributors & Developers

“TechNXT AI Chat Assistant” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

2.0.1

  • Documented TechNXT external service usage, data sent, and links to Terms and Privacy Policy.
  • Aligned text domain with the plugin slug (technxt-ai-chat-assistant).
  • Enabled SSL verification on outbound TechNXT API requests.

2.0.0

  • Replaced manual Chatbot ID entry with a full login flow (email + password).
  • Added Organization (property) and Widget dropdowns.
  • Added Visibility Options tab with URL exclusion patterns and toggle controls.
  • Added Privacy Options tab with visitor recognition and JS API Key field.
  • Added Save Changes AJAX for all tabs.
  • Removed embedded dashboard iframe.

1.0.0

  • Initial Release.