SyncBridge — CRM & Store Sync

Description

SyncBridge keeps your WooCommerce store and HubSpot CRM in sync — reliably. It is a focused sync engine. If you have struggled with sync that loses data, creates duplicate contacts, or breaks on HPOS, SyncBridge is built to address exactly that.

SyncBridge focuses on getting the core data flow right: orders, contacts, and products sync accurately, scheduled jobs are resilient, and the same customer is not created as several contacts. Field mapping is included in the free version.

What SyncBridge does

• Woo → HubSpot sync — orders become Deals, customers become Contacts, products become Products.
• Smart deduplication — contacts are matched by normalized email, so the same buyer is never created twice.
• HPOS-compatible out of the box — works with WooCommerce High-Performance Order Storage. No paid add-on required.
• Field mapping in the free version — map standard WooCommerce fields to HubSpot properties through the UI, at no cost.
• Reliable sync queue — every operation runs through a managed queue with automatic retry and exponential backoff. Nothing fails silently.
• Sync log with manual retry — see exactly what synced, what failed, and why. Re-run any failed item with one click.

Highlights

• Honest free tier. Field mapping and resync are included free. No charges based on the number of contacts, deals, or products.
• Reliability as the core feature. A queue, backoff, idempotency, and deduplication are built into the foundation.
• Focused. SyncBridge is a sync tool, deliberately — it concentrates on accurate, on-time data sync.

Pro version

The Pro version (available separately) adds:

• Two-way sync — HubSpot deal stage changes update WooCommerce order status, with loop protection and last-write-wins conflict handling.
• More frequent sync intervals.
• Unlimited custom field mappings.
• Bulk import of historical orders.

Built for stores that outgrew unreliable integrations

SyncBridge is designed for merchants who already pay for HubSpot and need their order, customer, and product data to arrive accurately and on time — without surprise charges for volume or resync.

External services

This plugin connects to external services. Here is exactly what they are, when they are used, and what data is sent, so you can make an informed decision before installing.

1. HubSpot (your CRM)

SyncBridge syncs your WooCommerce data to your own HubSpot account. When you sync orders, the plugin sends order, customer, product, and (optionally) company data to HubSpot’s API at https://api.hubapi.com so it can create or update the matching Contacts, Deals, Products, and Companies. This is the core purpose of the plugin and only happens for stores you connect.
HubSpot Terms of Service: https://legal.hubspot.com/terms-of-service
HubSpot Privacy Policy: https://legal.hubspot.com/privacy-policy

2. SyncBridge connection service (connect.sync-bridge.tech)

To connect your store to HubSpot securely, the plugin uses a small authorization helper hosted by us at https://connect.sync-bridge.tech. HubSpot’s OAuth requires a confidential client secret that must not ship inside a downloadable plugin, so the secret is kept on this service instead. The service is used only during connection and token renewal. The only data sent to it is the temporary OAuth authorization code and refresh token for your HubSpot connection, plus your site’s return URL — it never receives your contacts, orders, or product data (that goes directly to HubSpot).
Terms: https://sync-bridge.tech/terms
Privacy: https://sync-bridge.tech/privacy

3. Freemius (licensing & updates for the Pro version)

SyncBridge uses Freemius to manage licensing, checkout, and updates for the optional Pro version. When you opt in, Freemius collects basic environment and account information (such as your site URL, WordPress and PHP versions, and the email you use at checkout). Opt-in is requested when you activate the plugin and is not required to use the free features.
Freemius Terms: https://freemius.com/terms/
Freemius Privacy: https://freemius.com/privacy/