Smart Send

Changelog

9.1.0

• Book only products that require shipping and reset saved parcel plans when order changes make them stale.
• Recover gracefully when a classic checkout update fails.
• Reduce the default Smart Send API timeout to 10 seconds.
• Improve logging with the smart-send log source, clearer API and pickup point errors with structured validation details, and a checkout session identifier to help trace related events.
• Book shipping or return labels for up to five selected orders from the Orders screen. Stop starting new orders after 20 seconds and report any unprocessed orders so they can be selected again.
• Align the selected pickup point name with its distance badge, and its address with the Change button, on both checkout types.
• Default to Drop-down on classic checkout and List / Map on Checkout Block, while respecting saved selector preferences.
• Keep the classic pickup point panel below the shipping method in themes that use a horizontal flex layout.
• Identify the plugin as SmartSendWoo in API requests, with WooCommerce, WordPress and PHP versions grouped in parentheses in the User-Agent header.

9.0.2

• Fix label booking incorrectly rejecting whole-number item quantities supplied as decimal values, such as 1.0.
• Show a clear error when item quantities are fractional: label booking requires positive whole numbers.

9.0.1

• Fix pickup point alignment in the classic checkout when Swiipe checkout styles are active. Pickup point rows keep their full width, and opening hours stay below the pickup point details on desktop and mobile.

9.0.0

• Complete rewrite of the plugin, now built around a clear separation between fulfillment (deciding what ships and how, and updating the WooCommerce order) and booking (ordering the shipment from the carrier)
• PHP classes now use Smart_Send namespaces, WordPress naming conventions and a bundled autoloader; no Composer installation is required
• Revised hook and filter API (smart_send_*) for every stage: shipping methods at checkout, fulfillment and booking. Several version 8 hooks were removed or changed; review custom snippets against the Developers section
• Support for the WooCommerce Checkout Block: pickup point selection now works in the block-based checkout as well as the classic checkout
• Validate pickup points against their carrier and country, preserve explicit choices when nearest results refresh, and resolve missing caches through the API before saving an order or booking a label
• Use smart_send_pickup_point_list to filter, reorder or limit pickup points before caching and checkout display
• Pickup point lookups now also work for addresses that contain a slash (e.g. “Vestergade 10/2”)
• Clear, translated messages when the connection to Smart Send fails – an API token that is not accepted, a website that is not registered in Smart Send, or an API token whose user has no access to the website – shown the same way when validating the token, at checkout, on the order screen and in the log. A rejected shipment lists the fields to fix, and every failure carries the Smart Send response ID for support
• Use the plain-text smart_send_pickup_point_label filter for pickup labels; remove the pre-release option-label and default-selection filters
• Support for High-Performance Order Storage (HPOS)
• Check permissions before pickup-point custom-field lookups or changes, reject metadata rows belonging to another order, and persist pickup-point deletion with both order storage backends
• Rebuilt order-screen meta box: books without a page reload, lets you change the shipping method, pickup point and parcels (weight and dimensions per box) before booking, and books orders placed with another shipping method. A booking is confirmed right in the box – the shipment with a link into the Smart Send app, every parcel with its tracking number, weight and dimensions, and the documents – and the newest 50 booked labels appear under “Booked shipments”, with existing older shipment IDs still accessible; the form stays open for further bookings
• Require confirmation before repeating any requested shipping or return label, including combined bookings; a stale order screen can confirm after the server reports an existing label
• Save booking notes through WooCommerce’s order-note API and show them in its native history after a reload, while the Smart Send box confirms the booking immediately
• Render pickup-point addresses as readable text in plain-text order emails and escaped HTML in HTML emails and customer order pages
• Preserve other plugins’ redirect URLs and result parameters when they handle bulk order actions
• Use WooCommerce Subscriptions 4.9+ renewal data hooks, exclude previous labels/history/tracking, and rebind parcel allocations to the renewal’s new order-item IDs; automatically reset the parcel plan when correspondence cannot be established
• Parcel allocations now use WooCommerce order-item IDs, keeping repeated purchases of the same product separate and requiring every shippable unit to be allocated exactly once. Item quantities and discounted amounts are aggregated per line and parcel, with rounding that preserves line totals
• Replace the old product-ID parcel split format with a canonical parcel plan. Unsupported or outdated saved splits automatically reset to one parcel with a warning; parcel weights and dimensions remain per booking
• Include only products requiring shipping in label booking, parcel allocations, packing lists and shipment values, respecting WooCommerce shipping filters; orders containing only products that do not require shipping cannot book shipping or return labels
• Deleted products and variations display as “Deleted” without a SKU. Existing booked labels remain accessible; new bookings require an explicit parcel weight when a product’s weight is unavailable
• Read and save product customs fields through WooCommerce product objects; preserve quoted text and leading-zero HS codes, ignore malformed inputs, and keep variation overrides intact
• New filter smart_send_fulfillment_shipping_methods: restrict the shipping methods the order screen’s “Smart Send” box offers in its method drop-downs, per order and per direction – see the Developers section
• Minimum required WordPress version raised to 6.5
• Minimum required WooCommerce version raised from 4.7 to 8.2
• Show a dependency notice without loading WooCommerce integrations when WooCommerce is missing or older than 8.2
• Minimum required PHP version is 7.4 (unchanged since 8.2.0)
• Tested with WordPress 7.1 and WooCommerce 11.1
• The plugin is renamed from “Smart Send Logistics” to “Smart Send” (the plugin slug smart-send-logistics is unchanged, so updates arrive as before)
• Checkout pickup points are chosen from an inline list of the nearest pickup points – name, distance, street and postcode/city on each row, with the opening hours of the active point behind “Show opening hours” – on both the classic checkout and the Checkout Block; the chosen point collapses to a summary card with a Change link
• Selection is required unless a pickup point was pre-selected; the list and the choice survive checkout refreshes, and a choice is remembered per carrier and country while switching between shipping rates
• “Change” starts over: the chosen pickup point is cleared and the customer sees the list exactly as they first saw it, with nothing selected, also when “Select Default” is on. With JavaScript disabled on the classic checkout the list simply opens with the current point still checked, and the customer changes it by picking another row
• Editing the delivery address (country, postcode, city or street) clears the chosen pickup point, so a point near the new address has to be chosen – or is filled in again by “Select Default”. A choice still survives a refresh of the list for the same address: a failed lookup, an empty result, or a shop’s own filtering of the list
• New setting “Pickup point selector” decides the whole checkout rendering: “List” (the default), “List / Map” for the same list with a map beside it, or “Drop-down” to keep the previous selector for themes that do not display the list correctly. The old “Dropdown format” setting is gone – a pickup point is labelled “Company, Street, Postcode City” and the smart_send_pickup_point_label filter is how that line is changed
• New filter smart_send_pickup_point_preselect: choose which of the nearest pickup points is pre-selected; the “Select Default” setting is its built-in, removable callback, and a pre-selected point is verified again through the same filter when the order is placed
• The checkout now tells the two pickup point failures apart, because they are not the same thing: when the carrier has no pickup points for the address it says “Ships to the nearest pickup point.”, and when the entered address could not be resolved at all it says “We could not find the nearest pickup points. The carrier decides the pickup point when the order ships.” A lookup that simply failed still says “The carrier will deliver to your nearest pickup point.” The order can always be placed, an order note records why, and every empty or failed lookup is logged
• The nearest pickup points are kept for ten minutes per address, so a checkout refresh with the same address makes no new API call
• Requires WordPress 6.7 and WooCommerce 10.0 or newer (PHP 7.4 is unchanged). Sites on older versions are not offered this update and keep running 8.2.0, the last release that supports them – nothing breaks, they simply stop receiving new releases. WooCommerce 10.0 itself requires WordPress 6.7, and it is the release that made the Cart and Checkout blocks the default on new installations
• The classic checkout renders the list inside the chosen rate, falls back to a full-width row when a theme drops WooCommerce’s woocommerce_after_shipping_rate hook, and logs a warning plus a one-time admin notice when both hooks are missing; the list works with JavaScript disabled
• The list inherits the theme’s colours and fonts and can be tuned through documented –ss-pickup-* CSS custom properties; the checkout stylesheet is loaded on checkout pages only
• Checkout Block strings are translatable through the plugin’s language packs (Domain Path header and script translations for the block and the classic list)
• New pickup point search: a postcode field above the list looks for pickup points near another postcode, or near the customer’s position on HTTPS shops, without changing the delivery address – with a “Use my delivery address” button back to the nearby list. The country always follows the shipping address, so the search appears once the address is filled in
• The pickup point list shows five points at a time with a back and a forward arrow under it and a “Page 4 of 5” indicator between them, which move one page at a time and show that page in place. The same control works on the nearby list, on a search and on the map. New setting “Pickup points per page” changes how many a page holds (the smart_send_pickup_point_page_size filter still overrides it for shops with a snippet). It applies to the drop-down selector as well, and the drop-down has no pager: there the number is simply how many pickup points it offers, so a shop using the drop-down should raise it – 15, say – rather than leave it at 5
• “Search this area” fetches the whole part of the map the customer is looking at in one request: every pickup point in it is drawn as a marker, and the list below pages through them five at a time without asking the shop again. Tapping a marker moves the list to the page its pickup point is on
• Pressing Map does the same for the ordinary list: the whole list is fetched once, so the map draws every pickup point rather than the five the list happened to be showing, and paging afterwards – on the map or back on the list – costs no further requests. If that one request fails the customer is put back on the list with the same short notice a map that could not be drawn shows, never on an empty map
• The distance is a small badge on the pickup point’s own line, at every screen size
• “Search this area” no longer refuses a zoomed-out map. It searches whatever the customer is looking at, shows the closest hundred pickup points and says “Only showing the closest 100. Zoom in for a better result.” when there are more – instead of the old “Zoom in to search this area.”, which refused before it had looked
• Tapping a marker now highlights that pickup point in the list instead of showing it in a separate card under the map, and tapping a marker is the only way to reach a point on the map – the previous / next stepper under the map is gone. The list is the one place a pickup point’s details are read and the way to choose a pickup point with the keyboard, and moving around the map still chooses nothing
• An order can no longer be blocked by a pickup point lookup: when the order is placed the chosen point is verified against the Smart Send API, and if that call fails for any reason the order still goes through – from the copy the checkout session already verified, or, failing that, with the chosen pickup point’s reference so the shipment can still be booked. The failure is logged. A customer who selected nothing is still asked to choose
• The card’s “Change” is now the only control for choosing another pickup point at every screen size – the separate full-width “Choose another pickup point” button is gone, and on a narrow checkout column the point’s name gets a line of its own with the distance and “Change” beside each other below it
• The keyboard focus ring on the pickup point list is the theme’s own: the plugin no longer draws one, so it looks exactly like the rest of the checkout in every shop
• On the Checkout Block the pickup point rows are built from WooCommerce’s own radio control, so the radio, its focus ring, the name and the distance take whatever styling the theme already gives the shipping method radios above them – no extra CSS, and the rows no longer show the browser’s default radio
• The pickup point list can be used entirely from the keyboard: the arrow keys move through the points without choosing one, and Enter or Space chooses the point the customer has moved to – as does clicking it, or simply moving on to the next field
• New map in the pickup point list: a List / Map toggle shows the same pickup points as numbered markers, with a popup per marker and a “Search this area” button for the part of the map the customer panned to. Tapping a marker opens its popup and never chooses the point by itself, the list stays available as the keyboard path, and the map code is downloaded only when the customer presses Map
• The map is drawn with Google Maps when a Google Maps API key is entered in the settings, which is what we recommend, and with OpenStreetMap when the field is left empty – the map works either way; if Google refuses the key the customer still gets a working map and the shop owner gets a notice. The map is offered by choosing “List / Map” as the Pickup point selector, and the new filters smart_send_pickup_map_provider and smart_send_pickup_map_tile_url choose the provider and the tile host

8.2.0

• Tested with WordPress 7.0
• Tested with WooCommerce 11.0
• Minimum required PHP version raised from 5.6 to 7.4 (sites on older PHP will not be offered this update)
• Fix fatal error “Call to a member function get_meta() on bool” when order hooks run without a real order, e.g. the WooCommerce email preview
• Fix “_load_textdomain_just_in_time was called incorrectly” notice on WordPress 6.7+ by deferring early translation calls
• Fix incorrect import that could break instanceof checks in the order handling class
• Fix type error in the bundled API client when adding a single item to a parcel
• Replace deprecated WC()->cart->tax_display_cart with WC()->cart->get_tax_price_display_mode() (thanks @Saggre)
• PHP 8.1-8.4 compatibility: fix dynamic property creation and null passed to strpos()

8.1.3

• Fix issue when shipping cost is a string instead of a number (WC_Shipping_Rate::get_cost() can from WooCommerce 9.9.3 be a string)

8.1.2

• Gracefully handle when order cannot be loaded during deletion of agent meta data

8.1.1

• Tested with WordPress 6.8
• Tested with WooCommerce 9.7
• Fixing issue that order mass actions were missing on non-HPOS sites
• Removing PHP warning

8.1.0

• Add High-Performance Order Storage (HPOS) compatibility

8.0.27

• Remove PostNord EMS shipping method
• Add PostNord Tracked Letter shipping method

8.0.26

• Add carrier Burd
• Add carrier Budbee
• Add PostNord methods: International Express Mail (EMS), Express Letter and Speciel size pallet

8.0.25

• Fix issue with missing receiver phone on some WooCommerce versions (v5.6+)

8.0.24

• Add filter smart_send_sslverify to fix ssl issues on older servers with incorrect SSL libraries

8.0.23

• Add WordPress 5.7 support
• Add WooCommerce 5.1 support
• Add new DAO methods: dropoffagent, dropoffdoorstep

8.0.22

• Add WooCommerce 4.2-5.0 support
• Upated Bifrost shipping methods

8.0.21

• Add WooCommerce 4.1 support
• Add WooCommerce 4.2 support

8.0.20

• Add PostNord pallet shipping methods. Full size pallet, Half size pallet and Quarter size pallet.

8.0.19

• Bugfix: Order page failed when purchased products had been deleted

8.0.18

• Add extra info about cart content to debug log

8.0.17

• Add hidden product meta field _ss_country_of_origin used for custom declarations

8.0.16

• Bugfix: Change unique shipping code used for PostNord: Untracked letter

8.0.15

• Add new PostNord shipping methods: Valuable parcel, Registred letter, Tracked letter, Untracked letter
• Add field name to error message when failing to create shipping labels
• Add support for using multiple API Tokens on one site (useful for WPML and other plugins)
• Update PostNord shipping method order
• Remove input field to change pickup point while creating a label
• Show upgrade notices in WordPress Plugin list
• Bugfix: Drop usage of deprecated methods get_order_currency() and get_total_shipping()
• Bugfix: Order status was changed before saving meta data, tracking data and other important information

8.0.14

• Bugfix: Invalid API endpoint for old cURL versions

8.0.13

• Bugfix: City was not used when looking for closest pickup points
• Change from cURL to wp_remote_request

8.0.12

• Add city to request when searching for closest agents for improved accuracy
• Change WooCommerce minimum requirement to WC 3.0

8.0.11

• Bugfix: PHP error when using name_line2 field for WooCommerce orders
• Bugfix: PHP error for older PHP versions
• Change WooCommerce minimum requirement to WC 2.7

8.0.10

• Add convenience wrapper for pickup point function
• Add PostNord shipping method: Private delivery to address Small (MyPack Home Small)

8.0.9

• Bugfix: Link to PDF label not always formatted as link
• Change width of agent select box on checkout page
• Add meta box to orders without a Smart Send shipping method

8.0.8

• Add DAO shipping methods
• Add filter for receiver address
• Add option if PDF labels should be saved in the WordPress Uploads folder
• Add PostNord Untracked Valuemail shipping methods
• Rename PostNord Tracked Valuemail shipping methods
• Show shipping method id and instance id on order page if debug is enabled

8.0.7

• Add order weight to Smart Send meta box on admin order page
• Bugfix: Some translation plugins caused the pickup point to not display properly

8.0.6

• Add support for extra shipping methods from the plugin: vConnect PostNord Delivery Checkout

8.0.5

• Bugfix: Show selected pickup point on order confirmation page and confirmation email
• Changing default setting whether or not to include order comment on shipping labels
• Make label links open in a new tab
• Add carrier Bifrost Logistics

8.0.4

• Add a help text to action buttons when operating in demo demo
• Fix unexpected error when no API Token is entered in the plugin settings

8.0.3

• Fix problem with pickup point format

8.0.2

• Fix problem with demo-mode disabling not working

8.0.1

• Add error when trying to validate an empty API Token
• Add setting to auto sort shipping methods by cost on checkout page

8.0.0

• Completely refactoring of plugin
• Using Shipping Zones instead of WooCommerce legacy shipping API
• Plugin is not backwards compatible. All settings must be setup from scratch
• Separates standard settings from the more advanced settings for simplicity
• Includes more information about pickup points in checkout page
• Limit shipping methods by weight, price, user role, shipping zone, shipping class and much more

7.2.0

• Update API endpoint

7.1.18

• Fix for international delivery with vConnect All in 1 plugin to PostNord

7.1.17

• Fix breaking change in WooCommerce 3.4.x: Shipping Rate method_id is used instead of the id when saving shipping methods.

7.1.16

• Minor fixes
• Add video to readme file
• Add WooCommerce requirements

7.1.15

• Fix issue with unknown shipping method for PostNord Valuemailsmall

7.1.14

• Fixing issue with local pickup shipping method being intrepretered as Bring pickup
• Fix help text under shipping table, explaining about tax settings

7.1.13

• Updating PostNord tracking link used for Shipment Tracking
• Changing API booking endpoint
• Adding support for vConnect All-in-1 module v2.x

7.1.12

• Changing API booking endpoint
• Add cURL error description if no response from server

7.1.11

• Fixing problem with missing file for version 7.1.10

7.1.10

• Fixing PHP notification for WooCommerce 3.0+
• Fixing problem fetching pickup point data for some installations
• Adding compatibility for WooCommerce 2.5+
• Adding cURL timeout to API calls

7.1.9

• Adding compatibility with WooCommerce 3.1.0
• Adding shipping method ‘Post Danmark Valuemail small’
• Fixing problem with setting whether or not to include order comment on labels.
• Fixing PHP notifications

7.1.8

• Fixing problem with WooCommerce Shipment Tracking version 1.6.4

7.1.7

• Compatible with WooCommerce 3
• Updating Post Danmark tracking url
• Updating Posten tracking url
• Updating Post Danmark tracking url
• Updating Posten tracking url

7.1.6

• Show pickup dropdown under shipping method (supported by WooCommerce 2.5+).
• Adding support for WooCommerce Subscriptions.
• Performance improvement: Not using sessions when showing notifications.
• Performance improvement: Only making API calls when valid input parameters presented.
• Adding WordPress filters for cart subtotal and cart weight.

7.1.5

• Fixing problem with shipment weight when unit was gram.

7.1.4

• Fix problem with shipping method Free Shipping for WooCommerce 2.6

7.1.3

• Compatible with WordPress 4.6
• Fix problem with vConnect All-in-one support

7.1.2

• Implementing support for vConnect WooCommerce 2.6 plugin
• Minor bugfixes
• Adding help text about the unit of weight used by WooCommerce

7.1.1

• Implementing support for Free Shipping in WooCommerce 2.6
• Adding more options to the flex delivery dropdown
• Fixing error with showing Pacsoft label print links
• Fixing error with shipping method display format
• Fixing error with translation of flex delivery methods
• Catching errors for unknown shipping methods

7.1.0

• WooCommerce 2.6 compatible
• Multisite compatible
• Adding Flexdelivery option for Post Danmark
• Adding the possibility to exclude private shipping methods from TAX for Post Danmark
• Adding the possibility to show dropdown of pickup points for WooCommerce Free shipping
• Adding setting to change order status once a label is created
• Adding more frontend display formats for shipping methods
• Adding the possibility to change shipping method from backend
• Calculate order price criteria for shopping cart total including tax
• Removed carrier ‘Pickuppoint’ since this was often misunderstood. Pickup methods are set under each carrier separately.
• Trim leading hashtags from order number for support for older WooCommerce installations
• Settings moved to separate WooCommerce tab
• Setting whether or not to include order comment on shipping label
• Interprete a star (*) as all the countries given in the general shipping settings of WooCommerce and not just all countries
• Fixing problem with shipping classes

7.0.17

• Adding support for WooCommerce Sequential Order Numbers
• Minor bugfixes
• Adding notification function to notify about major updates
• Showing correct order numbers in succes/error messages when creating a label
• Remove text above frontend-dropdown showing pickup points

7.0.16

• Change layout of pickup point dropdown menu. Now works with SSL.
• Fixing PHP error when updating WooCommerce plugin
• Add order comment when creating label

7.0.15

• Fixing problem with missing arrow on dropdown menu
• Add Bring shipping method ‘Miniparcel’
• Add Post Danmark shipping method ‘Business Priority’
• Adding ‘Date shipped’ and removing unintended comma in tracking number when using Shipment Tracking plugin
• Formatting dropdown menu in settings
• Adding support for WooCommerce shipping method ‘Free shipping’
• Track and Trace codes are now added correctly to the order if multiple labels are create with one action
• Fixing problem with entering ‘*’ as all countries in the table settings
• Fixing incorrect weight if gram is used for product weight

7.0.14

• Add support for plugin WooCommerce Sequential Order Numbers
• Adding Bring shipping methods ‘express’ and ‘bulksplit’
• Fixing PHP notification problem caused by missing classes for default shipping methods.

7.0.13

• Tested with WordPress 4.5
• Tested with WooCommerce 2.5
• Fixing PHP notification when clearing table rates
• Fixing PHP notification causing JavaScript error when adding/deleting table rates with debug activated.
• Fixing checkout error message if no pickup point is choosen
• Adding Post Danmark shipping method ‘Last mile’ for food delivery
• Updating pickup point dropdown if zip code is changed during checkout
• Changing the default shipping table rates installed when module is activated

7.0.12

• Fixing Danish (DK) translation problems
• Adding flex delivery support for vConnect module

7.0.11

• Adding Track&Trace links to order
• Fixing problem with service Prenotification

7.0.10

• Fixing problem where the billing address was used for vConnect shipping methods other than pickup
• Fixing small PHP notification

7.0.9

• Adding method to create a normal and a return label at the same time
• Adding support for vConnect All-in-one module
• A few PHP fixes

7.0.8

• Cleaning up settings
• Fixing problem with country when adding a new table rate
• Fixing problem with pickup dropdown only visible for shipping country Denmark
• Fixing problem with label generation for pickup shipping methods, when using order grid actions
• If maximum weight or price is empty in table rate table then take it as infinity
• Only install shipping methods ‘Pickup’ and ‘Private’ when installing the plugin
• Remove carrier SwipBox
• Adding Danish translation

7.0.7

• Fixing error when using vConnect checkout module
• Adding Post Danmark shipping methods; Post Danmark Privatpakker Norden Samsending, Post Danmark Parcel Economy and Post Danmark Private Priority
• Renaming shipping methods in table rate dropdown

7.0.6

• Adding support of WooCommerce 2.4
• Adding return labels
• Adding waybills
• Adding support for Shipment Tracking
• Changing standard value for settings
• Updating class files

7.0.5

• Fixing error with the possibility to place pickup point dropdown using custom hook
• Use live environment instead of development (by mistake)
• Fixing problem when no pickup points are found

7.0.4

• Fixing problem with CSS for pickup point dropdown
• Fixing problem when shipping and billing country is not the same
• Adding the possibility to place pickup point dropdown using custom hook

7.0.3

• Initial release for WordPress.org