Description
WooCommerce Customer Blocker gives you full control over who can place orders in your store. Block problematic customers by email address, phone number, full name, or IP address — and protect your business from chargebacks, spam, and repeat offenders.
Phone number matching works with or without a country code, so blocking +15551234567 will also block 5551234567 and vice versa.
The blocked message shown to customers can include an optional clickable support link, so blocked users know where to go for help.
Free Features
- Block by Email Address
- Block by Phone Number (with or without country code)
- Block by Full Name
- Block by IP Address
- Custom blocked message with optional support link
- Activity log with attempt tracking
- One-click block directly from any order
- Works with Classic Checkout and Block Checkout (Store API)
- HPOS / Custom Order Tables compatible
- Clean, modern admin dashboard
Pro Features
Upgrade to WooCommerce Customer Blocker Pro for advanced protection:
- Country and Geo blocking
- Wildcard domain blocking (*@spam.com)
- Auto-block rules after X failed or cancelled orders
- Disposable email address detection
- Bulk CSV import and export
- VIP customer whitelist
- Email alerts on blocked attempts
- REST API access
Screenshots
Installation
- Upload the
shopguard-for-woocommercefolder to the/wp-content/plugins/directory. - Activate the plugin through the Plugins menu in WordPress.
- Make sure WooCommerce is installed and active.
- Go to Customer Blocker in your admin menu to start blocking customers.
FAQ
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Does the plugin work with the WooCommerce Block Checkout?
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Yes. The plugin hooks into both the Classic Checkout and the Block-based Checkout (Store API), so it works regardless of which checkout your theme uses.
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Is it compatible with HPOS (High-Performance Order Storage)?
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Yes. The plugin fully supports WooCommerce HPOS / Custom Order Tables and declares compatibility explicitly.
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How does phone number matching work?
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Phone numbers are compared by their digits only. Country code prefixes (like +1 or 0044) are handled automatically, so blocking a number with a country code will also block the same number without one, and vice versa.
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Can I show customers a link to contact my support team when they are blocked?
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Yes. In Customer Blocker > Settings, fill in the Support Link URL field with your contact page URL. The link will be appended automatically to the blocked message shown at checkout. You can also customise the link text.
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Will my blocklist data be deleted if I uninstall the plugin?
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No. Data is preserved on uninstall by default to prevent accidental loss. If you want the plugin to clean up all data on uninstall, enable the Delete data on uninstall option before removing the plugin (available in the Settings page).
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What capability is required to manage the blocklist?
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The plugin requires the
manage_woocommercecapability, which is granted to Shop Manager and Administrator roles by default.
Reviews
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Contributors & Developers
“ShopGuard for WooCommerce” is open source software. The following people have contributed to this plugin.
Contributors
Translate “ShopGuard for WooCommerce” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.2
- Initial release.