qAiChatBot – Your Website's AI Assistant

Description

qAiChatBot – Your Website’s AI Assistant turns your WordPress site into a helpful AI customer support channel.

Visitors get instant answers from a floating site assistant trained on your content — pages, posts, and WooCommerce products — so support, product questions, and FAQs are covered around the clock.

Why use an AI site assistant?

• Answer common questions without waiting for a human
• Reduce repetitive customer support tickets
• Guide shoppers on product pages with context-aware chat
• Capture leads with in-chat email collection
• Escalate to WhatsApp, Messenger, or email when a human is needed

Core features

• AI customer support chat — floating widget on your site
• Train on your website — pages, posts, and products as knowledge
• AI Trainer — summaries, keywords, FAQs, and notes for better answers
• OpenAI, Google Gemini, or custom webhook — use your own API keys
• Suggestion chips & quick links — guide visitors to the right answers
• Human handoff — WhatsApp, Messenger, or email (optional)
• Multi-agent team view — let visitors pick who to contact
• Widget Studio — colors, logo, header style, and live preview
• Lead capture — collect emails from the chat window

Perfect for

• Business websites that need 24/7 AI customer support
• WooCommerce stores answering product and shipping questions
• Service sites that want a branded site assistant
• Teams that want AI first, then human handoff when needed

How it works

1. Connect OpenAI, Gemini, or your webhook in the Playground
2. Train the assistant on your pages (and products if you use WooCommerce)
3. Style the widget in Widget Studio
4. Publish — your AI site assistant helps visitors automatically

Optional extras (LearnDash training, advanced analytics, voice input, white-label) are available as a separate Pro add-on from the author site. They are not locked features inside this plugin.

Learn more: https://infotheme.net/qaichatbot/

External services

This plugin can connect to third-party AI providers that you configure. Requests are sent only when a visitor sends a chat message (or when you test AI from the admin), and only if you have enabled AI and entered your own API credentials (or a custom webhook URL).

OpenAI

Used when the AI provider is set to OpenAI, to generate chat replies from your knowledge base and the visitor message.

Data sent: your system prompt, knowledge-base excerpts, conversation messages, and model settings (model name, temperature, max tokens). Your OpenAI API key is sent in the Authorization header.

Service: OpenAI — Terms of use: https://openai.com/policies/terms-of-use — Privacy policy: https://openai.com/policies/privacy-policy

Google Gemini

Used when the AI provider is set to Gemini, to generate chat replies from your knowledge base and the visitor message.

Data sent: your system instruction, knowledge-base excerpts, conversation messages, and generation settings. Your Gemini API key is included in the request URL.

Service: Google Gemini API (Google AI) — Terms of service: https://ai.google.dev/gemini-api/terms — Privacy policy: https://policies.google.com/privacy

Custom webhook

Used when the AI provider is set to Webhook. The plugin POSTs the chat payload to the URL you provide. Data sent and retention depend on that endpoint; review that service’s terms and privacy policy before use.