Description
Doodosoft Click to Chat adds a beautiful floating WhatsApp chat button to your website. But unlike a plain click-to-chat button, it doesn’t just send visitors away — it captures every visitor as a lead first, so you never lose a contact even if the chat is never opened.
What makes it different
- Built-in lead capture — Optionally ask for name, email and phone before the chat opens. Every submission is saved to your WordPress admin and can be exported to CSV. The captured details are also added to the WhatsApp message, so your agent already knows who they are talking to.
- FAQ quick-reply chips — Show clickable common questions in the popup. One tap pre-fills the chat message, so visitors start the conversation with zero typing.
Core features
- Add multiple chat agents (support, sales, marketing, etc.)
- Fully customizable floating button — pill or circle style
- Choose button color, position (left/right), label text and size
- Popup with custom header, sub-headline and footer message
- Pre-filled message when visitor clicks an agent
- Control visibility: all pages or home page only
- Show or hide on mobile / desktop independently
- Auto-open popup after a configurable delay
- Agent profile photo from Media Library
- Leads inbox in the admin with one-click CSV export
- Lightweight — no page speed impact, no external requests
Screenshots
Installation
- Upload the
doodosoft-click-to-chatfolder to the/wp-content/plugins/directory, or install the plugin through the Plugins screen directly. - Activate the plugin through the Plugins menu in your admin panel.
- Go to Wchat in your admin sidebar.
- Add your agents under Add Agent.
- Configure the widget appearance under Widget Setup.
- (Optional) Turn on Lead Capture to collect visitor details before the chat opens.
- Enable the widget — it will now appear on your site.
FAQ
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How do I add an agent?
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Go to Wchat Add Agent in your admin. Enter the agent name, phone number (with country code, e.g. +919876543210), role and optionally upload a photo.
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Can I add multiple agents?
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Yes, you can add as many agents as you like. Each agent gets their own card in the popup.
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How does lead capture work?
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Go to Wchat Lead Capture and enable it. Choose which fields to ask for (name, email, phone). When a visitor clicks an agent, they are asked for these details first. The lead is saved under the Leads tab and the details are added to the WhatsApp message. You can export all leads to CSV at any time.
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Are the captured leads stored on an external server?
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No. Leads are stored only in your own WordPress database and never sent anywhere except the WhatsApp chat the visitor chooses to open.
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What are FAQ quick-reply chips?
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Under Wchat Lead Capture you can add common questions, one per line. They appear as tappable chips in the popup; clicking one pre-fills the chat message for the visitor.
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How do I pre-fill a message?
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Go to Wchat Content tab and fill in the Default Message field. This message will be pre-typed when the visitor clicks any agent.
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Does it work on mobile?
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Yes. You can independently control whether the widget shows on mobile and desktop under Display Rules.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“Doodosoft Click to Chat” is open source software. The following people have contributed to this plugin.
Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.0
- Initial release.
- Floating WhatsApp chat widget with multiple agents (avatar, role, drag-to-reorder).
- Per-agent business hours with automatic online/offline status, “Open 24 hours” and offline message.
- Per-agent welcome / pre-filled message.
- Pre-chat lead capture (name, email, phone) with a Leads inbox and one-click CSV export.
- FAQ quick-reply chips that pre-fill the chat message.
- GDPR consent checkbox with customizable text.
- Display rules: all pages / home only, mobile / desktop, auto-open delay, and restrict to specific post types.