Chatwik Live Chat

Description

Chatwik Live Chat adds the official Chatwik widget to your WordPress site. Configure your website token and basic widget options from Settings Chatwik in the WordPress admin.

Features

  • One-click setup with your Chatwik Website Token
  • Enable or disable the widget without removing settings
  • Customize bubble position, type, locale, dark mode, and widget style
  • Uses the official Chatwik SDK from Chatwik Cloud
  • No tracking or phone-home behavior

Server-side appearance (widget color, welcome message, pre-chat form, and more) is configured in your Chatwik dashboard.

Screenshots

Installation

  1. Upload the chatwik-live-chat folder to the /wp-content/plugins/ directory, or install the plugin through the WordPress plugins screen.
  2. Activate the plugin through the Plugins screen in WordPress.
  3. Go to Settings Chatwik.
  4. Copy your Website Token from Chatwik Settings Inboxes List (Widget Token column for your Website inbox).
  5. Add your WordPress site domain to Allowed domains in that inbox’s Configuration tab.
  6. Paste the token, enable the widget, and save changes.
  7. Visit your site frontend to confirm the chat bubble appears.

FAQ

Where do I find my Website Token?

Log in to your Chatwik dashboard, open Settings Inboxes List, and copy the Widget Token from the middle column for your Website inbox. The plugin settings page includes a screenshot of this screen.

Why is the widget not showing on my site?

Check the following:

  • The widget is enabled in Settings Chatwik.
  • A valid Website Token is saved.
  • Your WordPress site domain is listed under Allowed domains in the Chatwik Website channel configuration.
  • You are viewing the public frontend (not the WordPress admin).

Can I use a self-hosted Chatwik instance?

This plugin connects to Chatwik Cloud at https://app.chatwik.com. Custom instance URLs are not supported in this version.

Does this plugin send data to third parties?

The plugin stores your settings in WordPress and loads the Chatwik widget script from Chatwik Cloud when enabled. It does not send analytics or usage data to Chatwik independently of the widget itself.

Can I hide the chat bubble until I open it from a button?

Yes. Enable Hide message bubble on load in the settings, then use the Chatwik JavaScript SDK methods to open the widget from your theme or custom code.

Reviews

There are no reviews for this plugin.

Contributors & Developers

“Chatwik Live Chat” is open source software. The following people have contributed to this plugin.

Contributors

Translate “Chatwik Live Chat” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

1.0.2

  • Fix screenshot captions on WordPress.org plugin page.

1.0.1

  • Add WordPress.org plugin page assets (icon, banner, screenshots).

1.0.0

  • Initial release.
  • Settings page under Settings Chatwik.
  • Frontend embed via official Chatwik SDK.
  • Widget customization: position, bubble type, locale, dark mode, and widget style.