Parťák na web

Description

Parťák na web is an AI assistant for business websites, built for Czech websites (the dashboard is in Czech). This plugin puts it on your WordPress site without editing your theme: paste your widget ID, save, and the assistant appears on your public pages.

The assistant itself runs as a service at partaknaweb.cz. You need a Parťák account: there is a free Start plan, and paid plans are listed at partaknaweb.cz/cenik.

What the assistant does on your site

• Answers from your own content. Its knowledge comes from your website, uploaded documents and texts you write. It re-reads your website once a week (a product feed once a day). When something is not in its knowledge, it does not make it up.
• Shows its sources. For prices and sensitive topics it shows where the information comes from.
• Shows visitors the right place. When a visitor asks about something on the page, it scrolls there, highlights the sections one by one and says a sentence about each. The visitor can pause at any time.
• Acts on the page for the visitor. It can click, choose from menus, scroll and open other pages. The actions it may take are set per widget.
• Fills in forms, with the visitor in control. In a typed conversation it fills a field straight away and the visitor can take the change back with one button; by voice it asks before filling. Submitting a form, adding to cart and custom actions always wait for the visitor’s confirmation. Unless you list the forms it may use, it only fills contact forms, never search boxes, passwords, payment details or hidden fields.
• Checks its own work. After each action it checks whether the page really changed. If it cannot confirm that, it marks the action as unverified and never says it is done.
• Hands over to your team. When a visitor asks for a person, or the assistant does not have enough to go on, the request goes to you by e-mail or webhook, and the visitor can leave a contact.
• Voice. Visitors can talk to it instead of typing (paid plans). The browser asks for microphone permission; the widget never asks a second time.

What this plugin does

• Adds Settings → Parťák na web with one field for your widget ID. You can paste the bare ID or the whole embed code from your dashboard; only the ID is saved.
• Lets you turn off the / keyboard shortcut (for sites with their own search box or editor).
• Loads the widget script on public pages, asynchronously in the footer. It is never loaded in the WordPress administration.
• Shows one dismissible notice on the Plugins screen until a widget ID is saved.

Everything else (appearance, knowledge, allowed domains, publishing) is set in your Parťák dashboard. The plugin does not call any API, create accounts, add links to your pages or collect statistics. Deleting the plugin removes its settings.

External services

This plugin connects your site to the Parťák na web service, operated by AI Ajťák s.r.o. The service is the assistant: without it the plugin does nothing.

What is loaded and when. Once you save a widget ID, every public page of your site loads https://app.partaknaweb.cz/widget.js. That script loads the rest of the widget (scripts, stylesheet and fonts) from app.partaknaweb.cz. Nothing is loaded before a widget ID is saved, and nothing is loaded in the WordPress administration.

Where the widget connects. The widget talks to api.partaknaweb.cz over HTTPS and a secure WebSocket (WSS) to get its settings and to hold the conversation.

What data is sent.

• When the widget starts: your widget ID, the address and language of the page, the device type, a random visitor ID and session ID, and the browser’s user agent (stored shortened to browser name and version). Page addresses are stored without the query string.
• When a visitor writes: the text of the messages. The conversation is answered by AI providers named in the subprocessor list (OpenAI as the main text provider, Google Gemini as a fallback).
• When a visitor uses voice (paid plans, after the browser grants microphone access): the audio is streamed through the Parťák server to the Google Gemini Live API. Raw audio is not stored; the text transcript is stored as part of the conversation.
• To answer about the page and act on it: the text, labels and links of the elements on the current page. Password fields, hidden fields and fields that look like payment or ID numbers are skipped.
• If the visitor leaves contact details, those details.
• Usage events (for example that the widget was opened) for the site owner’s statistics. These are not sent when the visitor’s browser signals Global Privacy Control or Do Not Track.
• If the widget hits an error: a technical error report (error message, stack trace, page address without the query string) to the error-monitoring service Sentry.

What is stored in the visitor’s browser. The widget sets no cookies. It uses the browser’s local storage for a random visitor ID (only after consent), the consent choice, an opt-out from measurement and short-lived “do not show again” flags, and session storage for the current conversation and session (expires after 30 minutes of inactivity).

Terms and policies.

• Terms of service: https://partaknaweb.cz/podminky
• Privacy policy: https://partaknaweb.cz/privacy
• Data processing agreement: https://partaknaweb.cz/dpa
• Subprocessors: https://partaknaweb.cz/subprocesori
• Cookies and browser storage: https://partaknaweb.cz/cookies