Description
Hey! Feedback is a lightweight micro-feedback plugin for WordPress. Add feedback widgets to any page with smart display rules — no coding required.
Feedback Types (Free)
- Like / Dislike — simple thumbs up/down voting
- Emoji Reactions — customizable emoji set (e.g. 😍😊😐😕😡)
- Star Rating (CSAT) — 1–5 star scale with hover preview
- NPS (0–10) — Net Promoter Score with promoter/passive/detractor categories
- Text Feedback — free-text field with customizable placeholder
- Quick Choice — single-choice question with up to 5 predefined answers
Smart Display Rules
- Show on specific post types (pages, posts, products, etc.)
- Filter by category or taxonomy
- Target logged-in users or guests
- Simple time delay trigger
Widget Display Modes
- Floating button with slide-in panel
- Inline via shortcode
[hey_feedback id="123"] - Gutenberg block with live preview
Dashboard & Management
- Total feedback count, today’s count, average star rating
- Recent responses list, filterable by widget and feedback type
- Widget management (create, edit, delete, activate/deactivate)
- Visual condition builder with AND/OR group logic
Settings
- Default display mode and position
- Primary color customization
- IP anonymization (enabled by default)
- Optional logged-in user tracking
- Data retention period
- Rate limiting and honeypot protection
- Uninstall data cleanup toggle
Privacy & GDPR
- IP addresses are hashed, never stored in plain text
- Integrates with WordPress personal data export and erasure tools
- Anonymous by default — no cookies, no tracking scripts
Developer Friendly
- Translation-ready with .pot template
- Extensible via
hey_feedback_register_typesandhey_feedback_register_conditionshooks - Clean REST API (hey-feedback/v1 namespace)
Pro Add-on Features
- Advanced triggers: scroll depth, exit intent, returning visitor, user role, device targeting, regex URL matching
- Modal popup and bottom bar display modes
- Custom CSS styling
- Trend charts, NPS time series, page-level comparison
- CSV and PDF export
- Email notifications
- 14+ plugin integrations (LearnDash, EDD, MemberPress, and more)
External services
This plugin optionally connects to the Hey! Feedback website (hey-feedback.com) when an administrator subscribes to the plugin newsletter through the admin dashboard opt-in banner.
When the administrator submits the opt-in form, their email address and first name are sent to:
https://hey-feedback.com
This data is used solely to add the subscriber to the Hey! Feedback newsletter. No data is sent automatically — it is only transmitted when the administrator explicitly fills in and submits the opt-in form.
This service is provided by Hey! Plugins.
Screenshots
Blocks
This plugin provides 1 block.
- Hey! Feedback
Installation
- Upload the
hey-feedbackfolder to/wp-content/plugins/ - Activate the plugin through the ‘Plugins’ menu in WordPress
- Go to Hey! Feedback in the admin menu to create your first widget
FAQ
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Is feedback data stored on external servers?
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No. All feedback data is stored in your own WordPress database. Hey! Feedback does not send data to any external service.
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Is the plugin GDPR compliant?
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Yes. Feedback is anonymous by default — IP addresses are stored as hashed values and no personal data is collected unless the visitor voluntarily provides it. The plugin supports WordPress privacy export and erasure tools.
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Can I use multiple feedback types on the same page?
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Yes. You can combine types — for example, a star rating followed by a text field for additional comments.
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Does the free version have limitations?
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The free version includes all 6 feedback types, basic display rules, and a full dashboard. The Pro add-on adds advanced triggers, more display modes, analytics, export, email notifications, and integrations with popular plugins.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“Hey! Feedback” is open source software. The following people have contributed to this plugin.
Contributors
Translate “Hey! Feedback” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.0
- First public release on WordPress.org
- 6 feedback types: Like/Dislike, Emoji Reactions, Star Rating, NPS, Text, Quick Choice
- 4 emoji palette presets (Satisfaction, Reaction, Rating, Helpfulness) with custom option
- 3 display modes: floating button, inline shortcode, Gutenberg block
- Mobile-responsive display modes
- Smart display rules with AND/OR condition builder (post type, taxonomy, user status)
- Admin dashboard with widget overview, response list, bulk delete, CSV export
- Widget statistics with visual charts and text response viewer
- Live widget preview in editor
- Settings: display mode, position, color, IP anonymization, rate limiting, honeypot
- Privacy-first: IP hashing, WordPress GDPR export and erasure support
- Onboarding wizard for first-time setup
- Per-page response limit, widget overlap detection
- Automatic database upgrade on version change
- Translation-ready with .pot template
- Extensible via hooks for custom feedback types and conditions