Yasan – AI Chatbot & Product Search for WooCommerce

Description

Yasan answers your customers’ questions with an AI shopping assistant that knows your products, orders and policies, and replaces your store’s search box with AI-powered product search.

This plugin connects your WooCommerce store to your Yasan account in one click:

• It creates the WooCommerce API key Yasan needs, so there is nothing to copy or paste.
• It adds the Yasan widgets to your storefront once you switch them on in Yasan. There is no theme file to edit and no snippet to paste.
• Every setting — switching the chatbot and AI Search on and off, their look, their texts — lives in your Yasan account. Changes there show up on your store straight away.

A Yasan account is required. You can create one while connecting. Yasan is a paid service with monthly plans: the first 14 days are free, with no card required. See the plans and prices at https://yasan.ai/pricing.

Requirements

• WooCommerce, active.
• Your store served over HTTPS at a public address, so Yasan can reach it.
• Pretty permalinks (Settings → Permalinks set to anything but “Plain”), which the WordPress REST API routes the plugin uses need.

External services

This plugin connects your store to Yasan (https://yasan.ai/), an AI customer support service operated by Yasan. The plugin talks to the Yasan API at https://app.yasan.ai/api, and your visitors’ browsers load the Yasan widgets from https://app.yasan.ai. Nothing is sent before you click Connect to Yasan.

• When you click Connect to Yasan, the plugin sends your store’s address, the WordPress admin email, the WooCommerce store country, and a WooCommerce REST API key (read/write) it creates for Yasan. Yasan uses the key to read your products and orders and to answer your customers.
• While connected, the plugin asks Yasan for the connection status when you open its screen and twice a day in the background, sending only your store’s address and a signature.
• On your storefront, visitors’ browsers load the Yasan widget script from Yasan’s servers. What visitors type into the chatbot or AI Search is sent to Yasan to answer them.
• When Yasan’s bot protection is on, the widget runs Cloudflare Turnstile (https://challenges.cloudflare.com), Cloudflare’s check that the visitor is a person and not a bot, as a visitor starts a chatbot or AI Search conversation. Turnstile collects technical data about the visitor’s browser and device for that check. Cloudflare’s Turnstile privacy addendum: https://www.cloudflare.com/turnstile-privacy-policy/, Cloudflare’s terms: https://www.cloudflare.com/website-terms/

• When you delete the plugin, it tells Yasan to stop using your store.

• Terms of Service: https://yasan.ai/terms

• Privacy Policy: https://yasan.ai/privacy
• Data Processing Agreement: https://yasan.ai/dpa
• Privacy notice for your store’s visitors: https://yasan.ai/ai-assistant-privacy