Ikarexe Tools

FAQ

I changed the settings, but the site still shows the old ones

Your site probably serves pages from a cache. Ikarexe Tools clears the cache of WP Super Cache, W3 Total Cache, WP Rocket and LiteSpeed Cache whenever a change affects the site. With another cache plugin, clear its cache by hand.

What happens to a module I turn off?

It stops loading: nothing from it runs on your site. Its settings stay, and they are back when you turn it on again.

Does Ikarexe Tools send my data anywhere?

Only where you ask it to. Corner Dock and Forms send requests and entries to your Telegram bot if you connect one; nothing else contacts an external service. Backup keeps archives on your own server and, to go on in the background, sends requests only to your own site.

Where are backups kept, and who can download them?

In a folder with a random name above the folder of the site, where no web address leads. If the hosting does not allow writing there, the folder is created inside uploads, and the Backup page says so. Archives are downloaded only from the Backup page, by an administrator. The folder is on the same server as the site, so download important copies and keep them somewhere else as well. When Ikarexe Tools is deleted, the archives stay in the folder on purpose.

How do I restore a site that does not open any more?

If the admin still opens, use Restore next to the backup. If it does not, restore by hand: install WordPress of the same version (the archive says which in ikar-backup.json), copy the wp-content folder and the files of site-root from the archive to the site, and import database.sql into the database with phpMyAdmin or the tools of your hosting. Keep the wp-config.php of the site: backups do not include it.

How do I move the site to another address or hosting?

Make a full backup on the old site and download it. On the new place install WordPress and Ikarexe Tools, turn on Backup, upload the archive and press Restore next to it. Backup sees that the address, the folder on the server or the table prefix differ and shows what it will change. It replaces the old address everywhere in the database — with and without www, http and https, inside JSON and inside serialized settings of themes and plugins, whose lengths it recounts — and the old server paths, renames keys that carry the table prefix, drops the caches of the old site and rebuilds the rules of addresses. Then sign in with a login and password of the old site. For a test copy (a subdomain, for example) keep “This is a test copy” on: search engines are asked not to index it and it sends no emails, because the moved database knows your real customers.

Why does my computer not open an encrypted archive?

The archive is encrypted with AES-256, which the built-in archive tools of Windows and macOS do not support. Open it with 7-Zip, WinRAR, Keka or The Unarchiver and type the password.

How do I put a form on a page?

Open Forms, create a form from a template or from scratch and copy its shortcode, like [ikar_form id="abc12345"]. Paste it into a page: in the block editor into a Shortcode block, in the classic editor or a page builder into the text. The form and its scripts load only on pages that have it.

How do forms stop spam without a captcha?

Every form has a field that people do not see and robots fill in, checks the time spent on the page and accepts no more than 5 entries in 10 minutes from one address. Before sending, the browser solves a small task in a fraction of a second: a robot without a browser cannot send at all, and mass sending becomes expensive. Entries with many links or your stop words go to the Spam folder without notifications. IP addresses are not stored.

Are file uploads safe?

Only the kinds you allow are accepted (images, office documents, ZIP), and the server checks what is really inside every file: scripts, web pages and programs are refused even when renamed. Files are stored under random names without extensions in a folder with a random name, and are downloaded through the admin only. A limit on the space for files keeps the disk from filling up.

Can Login Guard lock the owner out?

The restriction belongs to one IP address, never to the account. It does not grow when somebody retries during the waiting period, and it resets after a successful login, a completed password reset or 24 hours without another wrong password. An existing signed-in session is not affected and can remove all current restrictions from the module page.

By default the longest wait is 30 minutes, and it can never be set longer than a day. If the site is behind a reverse proxy or CDN, the server must provide the real visitor address as REMOTE_ADDR; otherwise several visitors may appear to share one address — the module page warns you when it sees this.

Where do call-back requests go?

To Corner Dock → Requests, always, even when Telegram is down. If you connect a Telegram bot, they also come there at once, and a copy can go to your email. Requests stay readable while the module is off and can be downloaded as a CSV file.

How do scripts wait for cookie consent?

Change the type of the script to text/plain and add data-ikar-cookies="analytics" (or "marketing"). Privacy Pages runs it after the visitor agrees. A link to #ikar-cookie-settings, or the [ikar_cookie_settings] shortcode, opens the cookie settings again.

How do I show breadcrumbs?

With the [ikar_breadcrumbs] shortcode in a page, or in a theme template: <?php if ( function_exists( 'ikar_breadcrumbs' ) ) { ikar_breadcrumbs( true ); } ?>. The markup for search engines is added separately and works even without visible breadcrumbs.

The sitemap opens as a 404

Go to Settings → Permalinks and click Save: WordPress rewrites its address rules.

Can I use another SEO plugin too?

Better not: two plugins print their titles and descriptions at once, and the page code gets duplicates. The SEO module warns about it on its Overview tab. Turn off one of them — the SEO module or the other plugin.

How do I open a popup from my own link or button?

Give the link the address #ikar-popup-ID (the ID is shown in the popup settings), or add data-ikar-popup="ID" to any element. Such a click opens the popup at once, past its conditions and frequency. In JavaScript: IkarPopups.open( 'ID' ).

How do I move settings to another site?

Open Ikarexe Tools → Settings → Import and export. Select all settings, several modules or only one module before downloading the file. Upload an Ikarexe Tools backup on the same central screen: the plugin shows the modules and general settings it found and lets you choose what to apply. Requests, responses and statistics are not saved to the file: they hold personal data of your visitors.

Can I import a backup from an older Ikarexe Tools version?

Yes. Settings of modules available in the installed version are applied. A module that no longer exists is shown and skipped without stopping the rest of the import. Fields added after the backup was made keep their current values and are listed in the preview so that you can review any that are still empty.