Description
Visioweb Returns Manager for WooCommerce adds a self-service return flow to your store: customers request a return directly from My Account > Orders, within a configurable number of days after delivery, and you manage and process every request and refund from a single admin dashboard.
This free version is complete and fully functional on its own. There are no artificially limited or blocked features.
Features
- “Request a return” button on My Account > Orders and on the View order page, shown only on eligible orders (order status and return window).
- Accessible request dialog (keyboard and screen-reader friendly).
- Prevents duplicate requests: a customer cannot open a second return on an order that already has one open.
- Admin list of every return request (order, customer, total, status, date, reason) with Approve, Reject and Mark as closed actions; every change is added as an order note.
- Configurable return window (in days).
- Refunding the order in WooCommerce (fully or partially) closes its open return requests automatically.
- Compatible with High-Performance Order Storage (HPOS) and the Cart & Checkout blocks.
- Clean uninstall: removes its own table, options and scheduled events.
Installation
- Make sure WooCommerce is installed and active.
- Upload the
volano-returns-manager-for-woocommercefolder to/wp-content/plugins/, or install it from Plugins > Add New. - Activate the plugin.
- Go to WooCommerce > Returns settings to set the return window (30 days by default).
FAQ
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Does this work without WooCommerce?
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No, WooCommerce must be installed and active: the plugin adds its button and hooks into WooCommerce’s My Account > Orders page.
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Does it support multisite?
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This hasn’t been tested on a WordPress multisite installation yet.
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Can customers request a return on any order?
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No. The button only appears on orders whose status is “completed” or “processing” and that are still within the configured return window.
Reviews
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Contributors & Developers
“Visioweb Returns Manager for WooCommerce” is open source software. The following people have contributed to this plugin.
Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.1
- Plugin renamed to Visioweb Returns Manager for WooCommerce (display name only: settings and data are unchanged).
- Fixed: the “Request return” button in My Account now opens the request form.
- Fixed: refunding an order now closes the related return request.
- Improved: full HPOS compatibility and Cart/Checkout blocks compatibility declared.
1.0.0
- First release.