Titanium Site Watch – Website Uptime Monitoring & Downtime Alerts with Health Checks for WooCommerce

FAQ

Do local checks require a Website Down Watch account?

No. Local checks work without an account or monitoring-service request. The SSL diagnostic may open a short TLS connection to this site’s own HTTPS host so WordPress can inspect the certificate. Monitoring starts only after an administrator connects a plan. Price loading, USD conversion and checkout require separate actions.

What does the WooCommerce Health diagnostic check?

It checks WooCommerce core, database, products, cart, add to cart, checkout, payments, shipping, order flow, store email and background scheduler. It uses an isolated temporary cart/session context where functional validation is needed and read-only checks for operational configuration. It never submits checkout or creates an order, payment or email.

How are protected pages checked?

The administrator selects a local Monitoring test user. Site Watch performs a short-lived internal WordPress loopback as that user and returns only a compact result. The user ID, credentials, login cookies and protected HTML remain local to WordPress.

Does one failed automatic request immediately send an alert?

No. State-based monitoring uses the selected Fast, Balanced or Cautious confirmation mode before opening a Problem incident. Warning and warning-recovery states remain visible in the dashboard and do not send notifications. Recovery is recorded after a successful check.

How do the public status shortcodes work?

[titanium_site_watch_badge] and [titanium_site_watch_logo] are optional linked status badges. Nothing is added to the public site automatically. The LED reflects the latest synchronized automatic monitoring state, and the visitor browser does not call the monitoring API.

Does uninstalling cancel a paid subscription?

No. Disconnecting or uninstalling the plugin is separate from subscription cancellation. Manage the subscription through the Website Down Watch account/service.

Which external services does Titanium Site Watch use?

Titanium Site Watch can use the services below. Local checks do not require them unless stated.

Website Down Watch monitoring API — https://site-watch-api.adminplugins.com

Used only after monitoring is connected. It can receive the license key, generated site UID/private service keys, site URL/title, configured public URLs, alert recipients, intervals and opaque local check IDs/types. Scheduled local checks return compact PASS, FAIL or INCONCLUSIVE results and safe metadata.

Service: https://websitedownwatch.com/
Terms: https://websitedownwatch.com/terms/
Privacy: https://websitedownwatch.com/privacy-policy/

Website Down Watch alert-channel service — https://site-watch-api.adminplugins.com/channels

Used to connect/test Telegram or Discord on supported plans. It stores the Telegram chat ID/display label or an encrypted Discord webhook and sends configured alerts. It does not receive WordPress passwords, login cookies, private HTML, screenshots or WordPress user identities.

Service: https://websitedownwatch.com/
Terms: https://websitedownwatch.com/terms/
Privacy: https://websitedownwatch.com/privacy-policy/

Telegram Bot API

Used only after an administrator explicitly connects a private Telegram chat. Telegram processes the chat/account information supplied by Telegram, alert text and normal network metadata.

Terms: https://telegram.org/tos
Privacy: https://telegram.org/privacy

Discord incoming webhooks

Used only after an administrator supplies a Discord webhook and connects a supported plan. Discord processes webhook requests, alert text and normal network metadata.

Terms: https://discord.com/terms
Privacy: https://discord.com/privacy

Website Down Watch pricing service — https://site-watch-api.adminplugins.com/pricing

Contacted only after price loading is enabled. It returns public GBP plan prices and active introductory discounts. The request does not intentionally include the site URL, license key, monitored URLs, recipients or WordPress users.

Service: https://websitedownwatch.com/
Terms: https://websitedownwatch.com/terms/
Privacy: https://websitedownwatch.com/privacy-policy/

European Central Bank exchange-rate data — https://www.ecb.europa.eu/stats/eurofxref/eurofxref-daily.xml

Contacted only after Show prices in USD is clicked. The plugin reads daily GBP/USD reference rates for an estimated conversion and does not persist the rate.

Legal notice: https://www.ecb.europa.eu/home/disclaimer/html/index.en.html
Privacy: https://www.ecb.europa.eu/services/data-protection/privacy-statements/html/index.en.html

Freemius Checkout and licensing — https://checkout.freemius.com/js/v1/

Website Down Watch uses Freemius for purchases, subscriptions and licensing. Checkout JavaScript loads only after an administrator clicks a checkout button. Required license/installation data is processed when a paid site is connected, disconnected or verified.

Terms: https://freemius.com/terms/
Privacy: https://freemius.com/privacy/

Postmark

Website Down Watch uses Postmark to deliver configured email alerts. The WordPress plugin does not receive or store the Postmark API token.

Terms: https://postmarkapp.com/terms-of-service
Privacy: https://www.activecampaign.com/legal/privacy-policy

What privacy information does Titanium Site Watch process?

Titanium Site Watch stores its settings and compact check/history data locally in WordPress. External data transfer occurs only for the explicitly enabled service functions described above. Paid monitoring connection, configuration and result data stored locally are preserved during a temporary inactive subscription state while paid monitoring access is suspended. A temporary inactive subscription suspends paid monitoring without deleting the saved website identity, configuration or local history, so the same connection can resume after renewal. Disconnecting the website or permanent remote removal permanently removes the saved paid monitoring data for that connection; Free-only local data can remain. Uninstall removes local plugin data only when the administrator enables the deletion setting.

Titanium Site Watch also adds suggested disclosure text under Settings > Privacy > Policy Guide so site administrators can adapt it for their own privacy policy.