Description
CartRenew for WooCommerce helps store owners recover lost revenue by automatically sending WhatsApp reminders to customers who abandon their shopping carts.
How it works:
- A customer adds items to their cart and enters their WhatsApp number with consent on the cart page.
- If they leave without completing checkout, CartRenew detects the abandonment after a configurable wait time (default: 20 minutes).
- A WhatsApp recovery message is automatically sent to the customer with a direct link back to their cart.
Key Features:
- WhatsApp Recovery — Automated messages sent via WhatsApp using the CartRenew platform.
- Consent-First — Phone number and opt-in captured on the cart page with explicit customer consent.
- WooCommerce Native — Works with both classic shortcode-based and Gutenberg block-based WooCommerce cart templates.
- Easy Setup — No coding required. Install plugin, enter your Store ID and API Key, done.
- Configurable Wait Time — Set how long to wait before sending a recovery message (5–180 minutes).
- Automatic Recovery Detection — If a customer completes their order, the recovery message is automatically cancelled.
- Dashboard Analytics — Monitor cart recoveries and performance from the CartRenew dashboard.
Requirements:
- A CartRenew account (free trial available at cartrenew.com)
- WooCommerce 7.0 or higher
- WordPress 6.0 or higher
- PHP 7.4 or higher
Getting Started:
- Install and activate this plugin.
- Visit cartrenew.com/en/woocommerce/connect to create your free account and get your Store ID and API Key.
- In your WordPress admin, go to WooCommerce CartRenew and enter your Store ID and API Key.
- Save changes and start recovering abandoned carts!
Installation
- Upload the
cartrenew-woocommercefolder to the/wp-content/plugins/directory, or install the plugin directly through the WordPress plugins screen. - Activate the plugin through the Plugins screen in WordPress.
- Go to WooCommerce CartRenew to configure your Store ID and API Key.
- Get your credentials at cartrenew.com/en/woocommerce/connect.
FAQ
-
Do I need a CartRenew account?
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Yes. CartRenew handles WhatsApp message delivery. You can create a free account with a 14-day trial at cartrenew.com.
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Does this work with block-based WooCommerce cart?
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Yes. CartRenew for WooCommerce is compatible with both the classic shortcode-based cart (
[woocommerce_cart]) and the Gutenberg block-based cart (WooCommerce Blocks). -
Is customer consent required before sending WhatsApp messages?
-
Yes. The plugin adds a phone number field and an explicit opt-in checkbox to the cart page. CartRenew only sends messages to customers who have provided their number and checked the consent box.
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What happens if the customer completes their order?
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CartRenew automatically detects the completed purchase and cancels any pending recovery message for that cart.
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How long does CartRenew wait before sending a recovery message?
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The default wait time is 20 minutes. You can configure this from WooCommerce CartRenew Abandonment wait time.
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Is my customers’ data stored securely?
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Phone numbers and cart data are stored in your WordPress database (
wp_cartrenew_cartstable) and transmitted securely to the CartRenew platform over HTTPS for message delivery. No data is shared with third parties beyond what is required for WhatsApp message delivery. -
Which countries are supported?
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CartRenew supports WhatsApp delivery globally. Phone numbers entered without a country code are automatically prefixed based on your WooCommerce store settings.
Reviews
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Contributors & Developers
“CartRenew for WooCommerce” is open source software. The following people have contributed to this plugin.
Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
0.1.2
- Fixed phone number format — automatically adds country code prefix for 10-digit numbers
- Improved compatibility with block-based WooCommerce cart themes (JS-based DOM insertion)
0.1.1
- Added WooCommerce Blocks (Gutenberg) cart compatibility
- Consent form now renders via wp_footer with JS relocation for block-based cart pages
0.1.0
- Initial release
- Cart tracking via WooCommerce hooks
- Consent form with phone number and opt-in checkbox on cart page
- WP-Cron sweep for abandoned cart detection
- WooCommerce admin settings page
- CartRenew API integration for WhatsApp message delivery