Description
Stop fake COD orders and fraud with SMS OTP verification, risk scoring, and smart protection for your WooCommerce store.
🚀 Key Features to Protect Your Store
- SMS OTP Verification for COD Orders: Mandate SMS OTP verification for customers choosing Cash on Delivery. Verify their phone numbers before the order is confirmed to eliminate fake COD orders.
- Dynamic COD Fees & Extra Charges: Easily add extra fees for COD payment methods to cover your shipping risks. Choose between flat rates or percentage-based COD fees.
- Advanced Blacklist Management (PRO): Block notorious fraudsters by blacklisting specific phone numbers and email addresses. Prevent them from ever placing a fake order again.
- Smart COD Restrictions (PRO): Restrict Cash on Delivery based on Minimum Cart Value and Maximum Cart Value to protect high-ticket items from COD fraud.
- Multiple SMS Gateway Integrations: Natively supports popular SMS gateways including Twilio, while PRO users get access to MSG91 and Fast2SMS.
- Detailed Logging & Analytics: Track OTP verification statuses and fraud attempts directly from your WooCommerce dashboard.
🛡️ Why Choose Multiaddons Anti Fraud?
- Reduce RTO (Return to Origin) Costs: Stop shipping products to fake addresses and unverified phone numbers.
- Automated Fake Order Protection: Don’t waste time manually calling customers. Let the OTP verification system handle it securely.
- Increase Prepaid Conversions: By applying COD fees and restricting COD for certain cart values, you naturally encourage customers to choose prepaid methods.
🌟 Go PRO for Ultimate Fraud Protection
The free version provides essential OTP verification via Twilio and basic COD fees. Upgrade to Multiaddons Anti Fraud PRO to unlock:
– Advanced Blacklist Management (Emails & Phone Numbers)
– Minimum & Maximum Cart Value Restrictions for COD
– Premium SMS Gateways (MSG91, Fast2SMS)
– Taxable COD Fees
– Customizable OTP Message Templates
– Advanced Debug Logging
External Services
This plugin connects to external SMS Gateway APIs (Twilio, MSG91, and Fast2SMS) to send OTP (One-Time Password) messages to your customers for order verification.
It sends the customer’s destination phone number and the generated OTP text message over a secure API connection every time a customer attempts to place a Cash on Delivery (COD) order, in order to verify their identity. No other personal data is transmitted.
These services are provided by the following third-party companies:
– Twilio: Terms of Service | Privacy Policy
– MSG91: Terms of Service | Privacy Policy
– Fast2SMS: Terms of Service | Privacy Policy
Screenshots
Installation
- Upload the plugin files to the
/wp-content/plugins/multiaddons-anti-fraud-and-fake-order-protection/directory, or install the plugin directly through the WordPress plugins screen. - Activate the plugin through the ‘Plugins’ screen in WordPress.
- Navigate to WooCommerce > Anti Fraud & COD Protection to configure your settings.
- Set up your Twilio SMS gateway credentials (or upgrade to PRO for MSG91/Fast2SMS).
- Enable OTP verification and configure your COD fees and restrictions.
FAQ
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Does this plugin require WooCommerce?
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Yes, Multiaddons Anti Fraud And Fake Order Protection requires WooCommerce to be installed and active on your site.
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Which SMS gateways are supported for OTP Verification?
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The free version fully supports Twilio. The PRO version unlocks additional gateways including MSG91 and Fast2SMS for seamless OTP delivery.
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Do I need to pay for the SMS messages?
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Yes, you will need to create an account with your chosen SMS provider (e.g., Twilio) and purchase SMS credits from them. The plugin handles the automated integration and triggering of the messages.
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Can I use this plugin without enabling OTP verification?
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Absolutely. The features are completely modular. You can disable OTP verification and simply use the plugin to apply COD fees or manage fraud blacklists (PRO).
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Does it support test mode?
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Yes! You can enable test mode to simulate OTP verification. The OTP will be logged instead of sent via SMS, which is perfect for testing your WooCommerce checkout flow without using real SMS credits.
Reviews
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Contributors & Developers
“Multiaddons Anti Fraud And Fake Order Protection for WooCommerce” is open source software. The following people have contributed to this plugin.
Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.0
- Initial release of the ultimate WooCommerce fake order protection plugin.
- Added SMS OTP Verification with Twilio integration.
- Added Cash on Delivery (COD) extra fees.
- Added PRO features: Blacklist management, Cart Value Restrictions, MSG91, Fast2SMS.