Description
EchoPing sends you an instant Telegram message whenever a new order comes in on your WooCommerce store, including the customer name, products purchased, order total, payment method, and a direct link back to the order in WP Admin.
Features:
- Free and unlimited, using the official Telegram Bot API
- Send alerts to yourself, a Telegram group with your whole team, or both at once
- No extra server or background process required
- No login sessions to maintain (the Bot Token never expires)
- Fully customizable message template
- Clickable link straight to the order in WP Admin
- Optional interactive buttons — mark an order as Processing, Completed, Cancelled, or Refunded directly from Telegram, no need to open WP Admin
- Confirmed delivery with automatic retries, and a backup email if Telegram stays unreachable — you’re never left not knowing about an order
- Live health check (bot connection, webhook, last delivery) with clear green/amber/red status
- Built-in test button to verify your setup before the first real order
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External services
This plugin connects to the official Telegram Bot API, which is required for its core functionality (sending order notifications and, optionally, receiving status-change button presses).
Telegram Bot API (default endpoint: https://api.telegram.org; a custom mirror/proxy can optionally be set by the site admin in Advanced settings, for regions where Telegram is blocked)
- What it’s used for: sending order notification messages to the Telegram chat(s) the store owner has connected; registering a webhook so Telegram can deliver interactive button presses and connection confirmations back to the site; verifying the Bot Token is valid; and, only when the store owner explicitly connects a chat, receiving that chat’s ID.
- What data is sent, and when: whenever a WooCommerce order is created or its status changes, the order details included in the configured message template (which may include the customer’s name, phone number, and order note if those placeholders are used) are sent to Telegram’s servers so they can be delivered as a message. The site’s REST API URL is sent once when registering the webhook. No data is sent to Telegram unless a Bot Token has been configured by the site admin.
- This service is provided by Telegram Messenger Inc.: Terms of Service, Privacy Policy.
QR codes shown during setup (to scan and open Telegram links) are generated entirely in the visitor’s browser using a bundled, offline QR code library — no data is sent to any third-party QR generation service.
Installation
- Upload the plugin folder to
/wp-content/plugins/, or install the zip via Plugins > Add New > Upload Plugin. - Activate the plugin.
- Go to WooCommerce > EchoPing and follow the on-screen setup guide to create a Telegram bot and get your Chat ID(s).
- Save your settings and click “Send test message” to confirm everything works.
FAQ
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Is this free?
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Yes. It uses the standard Telegram Bot API, which has no message fees.
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Can my whole team see order alerts?
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Yes. Add your bot to a Telegram group, get the group’s Chat ID (instructions in the plugin’s setup guide), and add it alongside your personal Chat ID — every alert goes to everyone in the list.
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Does this require a server or VPS?
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No. It runs entirely inside WordPress using standard HTTP requests to the Telegram API.
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Does the connection expire?
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No. The Telegram Bot Token does not expire and does not require any re-authentication.
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Can I translate this plugin into my language?
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Yes. Every piece of text (settings page, tutorial, Telegram messages and buttons, emails) goes through WordPress’s standard translation functions, so it’s fully ready for translation. Once this plugin is available on WordPress.org, translations are handled through translate.wordpress.org — anyone can contribute a translation there, and it’s delivered to users automatically through the normal WordPress update system, no manual file editing needed.
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Can I change the order status directly from Telegram?
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Yes. Enable “Interactive status buttons” in the settings page. Every new order alert will include buttons for Processing, Completed, Cancelled, or Refunded (adapted to the order’s current status) — tapping one updates the real order on your site instantly. This requires your site to be reachable over HTTPS from the internet.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“EchoPing – Telegram Order Notifications for WooCommerce” is open source software. The following people have contributed to this plugin.
Contributors
Translate “EchoPing – Telegram Order Notifications for WooCommerce” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.0
- Initial release
- Instant Telegram order notifications, free and unlimited, using the official Telegram Bot API
- Guided 3-step setup wizard (create bot, connect, configure alerts), collapsing automatically as each step is completed
- One-tap auto-connect via a Telegram deep link or QR code — no manual Chat ID lookup needed for most users
- Support for multiple destinations (personal chat and/or a team group) at once, shown as a manageable list with one-click remove
- Optional interactive buttons in each alert (Processing / Completed / Cancel / Refund, adapted to the order’s current status)
- Customer’s phone number included as plain text when available — Telegram makes it tap-to-call automatically, no extra setup needed
- Confirmed delivery with automatic retries (up to 3 attempts over ~50 minutes), and a backup email if Telegram stays unreachable — you’re never left not knowing about an order
- Live health check (bot connection, webhook status, last delivery) with a clear green/amber/red indicator
- Fully customizable message template with placeholders for site name, order ID, customer, products, total, currency, payment method, and a direct order link
- Optional API proxy/mirror setting for stores where api.telegram.org is blocked
- No extra server, no background process, and no login sessions to maintain
- Translation-ready (all text goes through WordPress’s standard translation functions)