Description
Your website already contains valuable information about your business.
Xyvorex AI Receptionist turns that information into an intelligent AI assistant capable of answering customer questions around the clock.
Unlike many AI chat plugins that immediately expose AI responses to visitors, Xyvorex AI Receptionist keeps you in complete control before your AI ever goes live.
Before enabling the public chat widget you can:
- Train your AI using your website
- Review everything it has learned
- Edit and improve its knowledge
- Add information that isn’t available on your website
- Test realistic customer questions
- Launch only when you’re completely satisfied
Built for business owners rather than developers, Xyvorex AI Receptionist is ideal for:
- Local businesses
- Tour operators
- Service companies
- Professional services
- Consultants
- Agencies
- Trades
- Small businesses
Whether you answer five enquiries a week or fifty a day, Xyvorex AI Receptionist helps your customers find answers instantly while reducing repetitive questions.
Why Xyvorex AI Receptionist?
Many AI chat plugins simply connect your website to an AI model.
Xyvorex AI Receptionist is different.
It puts the business owner in control.
You decide:
- What the AI knows
- When it goes live
- How it answers customer questions
- How your knowledge is managed
- How the AI improves over time
The result is an AI assistant you can confidently put in front of your customers.
Features
- Learn directly from your website
- Review and edit AI knowledge before customers see it
- Add additional information using Manual Knowledge
- Test customer conversations before going live
- Public AI chat widget with editable branding
- Customisable widget title and welcome message
- Review every conversation in the Inbox
- Add private Owner Notes for customer follow-up
- Rate AI responses for future improvements
- Designed specifically for business websites
- Easy setup with no coding required
External services
Xyvorex AI Receptionist connects to the OpenAI API.
The site owner must provide their own OpenAI API key. OpenAI is used to generate AI replies and analyse website content during Website Training.
Data sent to OpenAI may include:
- Visitor questions
- Recent conversation context
- Website content collected during Website Training
- Saved business knowledge needed to generate a reply
Requests are sent only when:
- A visitor or administrator asks the AI a question
- The administrator runs Website Training
OpenAI API usage and billing are managed by the site owner’s OpenAI account.
OpenAI Terms of Use: https://openai.com/policies/terms-of-use/
OpenAI Privacy Policy: https://openai.com/policies/privacy-policy/
The frontend chat transcript may be stored locally in the visitor’s browser for up to 7 days. It may be visible to other users of the same browser or device. Visitors can clear it using Start New Conversation.
Conversations are also stored in the WordPress database and sent to OpenAI to generate replies.
Screenshots
Installation
- Upload the Xyvorex AI Receptionist plugin ZIP or install it through WordPress.
- Activate the plugin.
- Open Xyvorex AI Receptionist from the WordPress admin menu.
- Add your OpenAI API Key.
- Enter your Business Name.
- Train your website.
- Review your Knowledge.
- Test your AI.
- Enable the Public Chat Widget.
FAQ
-
Do I need an OpenAI account?
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Yes.
Xyvorex AI Receptionist uses your own OpenAI API key.
OpenAI manages API usage and billing separately.
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Is this suitable for small businesses?
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Absolutely.
Xyvorex AI Receptionist was designed specifically for businesses that want to answer customer questions automatically while remaining in complete control of the information their AI uses.
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Can I edit what the AI knows?
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Yes.
Website Training provides a starting point, but you remain in complete control.
You can edit the generated knowledge and add additional information through Manual Knowledge at any time.
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Can I test the AI before visitors see it?
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Yes.
The built-in Test Your AI page lets you ask realistic customer questions before enabling the public chat widget.
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Does AI feedback immediately retrain the AI?
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No.
Feedback is stored for review and future improvements.
To change responses immediately, simply update your Knowledge or Manual Knowledge and test again.
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Is the visitor chat transcript stored in the browser?
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The public chat widget may store the visitor’s chat transcript locally in their browser for up to 7 days so the conversation can continue after page reloads or return visits.
This local transcript may be visible to other people using the same browser or device. Visitors can clear it by selecting Start New Conversation in the chat widget.
Conversations are also stored in WordPress and sent to OpenAI to generate replies.
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Does Xyvorex AI Receptionist work with any theme?
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Yes.
The public chat widget works independently of your WordPress theme and is designed to work with modern WordPress websites.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“Xyvorex AI Receptionist” is open source software. The following people have contributed to this plugin.
Contributors
Translate “Xyvorex AI Receptionist” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.1.0
- Added persistent visitor conversations for up to 7 days.
- Added Start New Conversation control for clearing the visitor’s local chat transcript.
- Restored conversations across page reloads and site navigation.
- Fixed public chat widget column layout.
- Fixed Start New Conversation text contrast.
- Added privacy documentation for local transcript storage.
1.1.0-beta.3
- Improved onboarding experience.
- Improved Website Training workflow.
- Improved Knowledge page guidance.
- Improved Inbox usability.
- Added editable chat widget title.
- Added editable welcome message.
- Improved OpenAI setup guidance.
- Improved release packaging.
- Improved database upgrade handling.
- Fixed Advanced page layout issue.
- Training success message now persists after reload.
- Clarified AI feedback behaviour.