Description
KazeSend for WooCommerce connects your WooCommerce store to your KazeSend
account so you can send automated WhatsApp order notifications and keep every order in your WhatsApp
inbox & CRM.
Features
- Sync every order (and status change) to KazeSend, matched to the customer by phone number.
- Send WhatsApp messages on order events you choose — order placed, payment received, completed,
cancelled, payment failed — using your own approved WhatsApp message templates. - Abandoned payment recovery — nudge customers who didn’t complete payment.
- Campaign attribution — measure which campaign drove each order via tracked links.
- Optional checkout opt-in checkbox for WhatsApp updates.
A KazeSend account (with a connected WhatsApp Business number) is required. WhatsApp messages are
sent through KazeSend using the official WhatsApp Business Platform.
External services
This plugin connects to KazeSend (https://kazesend.com), the SaaS service it is a client for, to
sync orders and trigger WhatsApp messages. It is required for the plugin to function.
When an order is created or its status changes, the plugin sends the following order data to the
KazeSend API (https://kazesend.com/api/integrations/woo/order), authenticated with the API key you
enter in the plugin settings:
- Order number, status, total, currency and line items
- Customer name, phone number and email (used to match/create the contact and deliver WhatsApp messages)
- The store URL and plugin version (on connect)
Data is only sent when you have entered an API key and connected your store. Review KazeSend’s
Terms of Service and Privacy Policy
for how this data is handled.
Installation
- Install and activate the plugin.
- In KazeSend, go to Integrations WooCommerce Connect and copy the API key.
- In your WordPress admin, go to WooCommerce KazeSend, paste the API key and click “Save & Connect”.
- Choose which order events send WhatsApp messages and the template for each in your KazeSend account.
FAQ
-
Do I need a KazeSend account?
-
Yes. KazeSend (and a connected WhatsApp Business number) delivers the messages. The plugin is the
WooCommerce connector. -
Do customers receive messages for every order?
-
Only for the order events you enable, and messages send to the customer’s billing phone number.
-
Does it work with the block checkout?
-
It hooks standard WooCommerce order events, which fire for classic and block checkouts.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“KazeSend for WooCommerce” is open source software. The following people have contributed to this plugin.
Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.9
- Fail-safe: all checkout hooks wrapped in error handling so the plugin can never break checkout, even on errors.
1.0.8
- Added “Requires Plugins: woocommerce” dependency header.
1.0.7
- Fix: send order date as true UTC (avoids a timezone skew that affected abandoned-cart timing).
1.0.6
- Fix: checkout could fail to load when the WhatsApp opt-in field rendered (missing checkout object on the review hook). Now resolved.
1.0.5
- Code quality: documented nonce-verification for the checkout opt-in and the read-only attribution token.
1.0.4
- In-plugin documentation on the settings page; author/branding update.
1.0.3
- Send pay link + view-order link for richer messages (incl. payment recovery).
- WhatsApp opt-in checkbox at checkout.
1.0.2
- Phone fallback (billing shipping) so more orders match a customer.
- Per-status WhatsApp automations (placed / payment failed / paid / completed / cancelled).
1.0.1
- Order sync is now non-blocking (never delays or breaks checkout).
1.0.0
- Initial release: order sync, store registration, click-token capture.