Querzy — AI Shop Assistant for WooCommerce

Description

Querzy adds an AI shop assistant to your WooCommerce store in under 5 minutes — no feed setup, no developer needed.

Your customers ask product questions at 2am and leave when no one answers. Querzy responds instantly, in any language, from your live product catalog.

This plugin connects to the Querzy cloud service (querzy.com) to power the AI assistant. A free Querzy account is required — see the External Services section below for full details.

How it works

1. Install and activate the plugin
2. Enter your Querzy site identifier and access key (from querzy.com)
3. The plugin syncs your products automatically and adds the chat bubble to your storefront

That’s it. No XML feeds to configure. No theme editing. No imports.

What customers can ask

• “Do you have treadmills under $500?”
• “Show me protein powders without soy”
• “What’s the difference between these two barbells?”
• “Do you have this in size L?”

The assistant understands natural language in 100+ languages — including Macedonian, Serbian, Albanian, Croatian, Turkish, Arabic, and more.

Key features

• Zero setup friction — products sync automatically on install; no separate feed plugin required
• Real product cards — answers include product images, prices, and direct links to buy
• 100+ languages — understands and responds in the customer’s language
• Always up to date — catalog syncs automatically whenever you add, update, or delete products
• Lightweight — single script tag, no jQuery dependency, no impact on page speed
• Privacy-friendly — no customer PII stored; all data processed in the EU (Hetzner, Germany)

Requirements

• A Querzy account — free during early access at querzy.com
• WooCommerce 6.0 or later
• WordPress 5.8 or later

External Services

This plugin connects to Querzy (https://querzy.com), a third-party AI-powered product search and chat service. External connections are made in two ways:

1. Product catalog sync (server-side)

When the plugin is activated, and whenever a product is saved or deleted in WooCommerce, the plugin sends your store’s product catalog data to the Querzy API at https://querzy.com/catalog/refresh. The data transmitted includes: product IDs, titles, descriptions, prices, SKUs, categories, tags, and image URLs. This request is authenticated with the access key you enter in the plugin settings. No customer data (names, emails, addresses, order history) is transmitted.

2. Chat widget (client-side)

A JavaScript file is loaded from https://querzy.com/widget.js on your store’s frontend. This script renders the chat bubble and handles all AI-powered conversations. Visitor messages entered into the chat are sent directly from the visitor’s browser to Querzy’s servers for processing. The plugin itself does not log or store visitor chat messages.

Use of this plugin constitutes acceptance of Querzy’s terms and policies:

• Terms of Service: https://querzy.com/legal/terms
• Privacy Policy: https://querzy.com/legal/privacy

Store owners are responsible for disclosing the use of this service to their customers and for ensuring compliance with applicable data protection regulations (GDPR, CCPA, etc.) in their jurisdiction.

Privacy

When a store visitor uses the Querzy chat widget, their typed messages are transmitted to Querzy’s servers for AI processing. Store owners using this plugin should disclose the use of Querzy’s AI chat service in their store’s own Privacy Policy.

This plugin does not independently collect, store, or process visitor personal data. All data handling is governed by Querzy’s Privacy Policy: https://querzy.com/legal/privacy