iFrameMX AI Chat for Web

Description

iFrameMX AI Chat for Web adds a sleek, mobile-friendly floating chat widget to your WordPress site. Choose your AI provider — DeepSeek, OpenAI, Gemini, Claude, Grok, Groq, OpenRouter, or any OpenAI-compatible custom endpoint — and start chatting with visitors in minutes.

Key Features:

• 🤖 Multi-AI support — DeepSeek, OpenAI, Gemini, Claude, Grok, Groq, OpenRouter + custom
• 🔑 Your own API keys — full control, no middleware, you bring the credentials
• 📋 Lead capture form — name, email, phone, interest (configurable fields)
• 🛡️ Built-in AI guardrails — safe, helpful responses always
• 💬 Conversation storage — searchable tickets in your WordPress admin
• 🎨 Customizable appearance — icon, color, position, text, field layout
• 📱 Fully responsive — works great on mobile devices
• 📥 Export conversations — JSON or CSV export from admin panel
• 🔔 Email notifications — get alerted when a new chat starts
• ⏰ Auto-close inactive chats — keep your dashboard clean
• 🧩 Shortcode [iframemx_chat] — embed the chat in any page or post
• 🌐 Translation-ready — Spanish-first, fully internationalized
• ♿ Accessibility — keyboard navigable, screen-reader friendly

Perfect for:

• Small businesses wanting 24/7 AI customer support
• E-commerce sites needing to capture and qualify leads
• Service companies automating first-contact conversations
• Any WordPress site wanting a customizable, brand-safe AI assistant

External Services

This plugin communicates with third-party AI APIs to generate chat responses. You choose which provider to use and provide your own API key.

Supported providers and their data policies:

• DeepSeek — API key required. Data sent to api.deepseek.com. Terms | Privacy
• OpenAI — API key required. Data sent to api.openai.com. Terms | Privacy
• Google Gemini — API key required. Data sent to generativelanguage.googleapis.com. Terms | Privacy
• Anthropic Claude — API key required. Data sent to api.anthropic.com. Terms | Privacy
• Grok (xAI) — API key required. Data sent to api.x.ai. Terms
• Groq — API key required. Data sent to api.groq.com. Terms | Privacy
• OpenRouter — API key required. Data sent to openrouter.ai. Terms | Privacy

What data is sent: Chat conversation messages, the visitor’s name, email, phone (if provided), interest, and your configured company information are sent to the selected AI provider as part of the conversation context. This is necessary for the AI to personalize responses (e.g., greeting the visitor by name).

When data is sent: Only when a visitor actively fills out the lead form (name/email) and sends a chat message. No data is transmitted on page load or idle periods.

Consent requirement: The plugin includes a mandatory consent checkbox on the lead capture form. Visitors must explicitly opt in before their data is sent to any AI provider. The consent checkbox is enabled by default and cannot be bypassed.

Your responsibility: As the site owner, you must inform your visitors that their messages are processed by a third-party AI service and comply with the selected provider’s terms. Update your privacy policy accordingly.

Privacy: Visitor IP addresses are stored in your local WordPress database for spam prevention but are never sent to third-party AI providers.

WhatsApp Handoff (api.whatsapp.com): When the optional WhatsApp handoff feature is enabled, the plugin constructs a https://api.whatsapp.com/send link containing the visitor’s chat summary when the AI determines human intervention is needed (purchase intent, complex quotes, or user request). The phone number and message are encoded in the URL. The visitor must tap the link to open WhatsApp — no data is automatically sent. WhatsApp is a service provided by Meta Platforms, Inc. Terms of Service | Privacy Policy.