Description
DataFlows SMS for WooCommerce connects your WooCommerce store to your DataFlows SMS account, enabling automated text message notifications for your customers.
This plugin is a connector for the DataFlows SaaS platform. An active DataFlows account is required to use this plugin. Sending SMS messages is handled by DataFlows’ servers — customer phone numbers and message content are transmitted to DataFlows’ API (sms.dataflows.com.au) solely for the purpose of sending the requested SMS. Please review the DataFlows Privacy Policy and Terms of Service before use.
Features:
- Order confirmation SMS — sent instantly when a new order is placed
- Order shipped SMS — sent when order status changes to Completed
- Order cancelled SMS — sent when an order is cancelled
- Refund notification SMS — sent when a refund is processed
- Welcome SMS — sent when a new customer account is created
- Abandoned cart SMS — sent to logged-in customers who leave without checking out
- Custom message templates with dynamic variables
- Sender ID selection from your DataFlows account
- Automatic phone number formatting (local and international formats supported)
- One-click API connection test
Requirements:
- An active DataFlows account — sign up at dataflows.com.au
- WooCommerce 6.0 or higher
- WordPress 5.8 or higher
External Services
This plugin connects to the DataFlows SMS platform to send text messages to your customers.
- Service: DataFlows SMS API
- URL: https://sms.dataflows.com.au
- Data sent: Customer phone number, order details, and message content — only when a notification is triggered
- Purpose: Delivering SMS notifications on your behalf
- Privacy Policy: https://dataflows.com.au/privacy-policy
- Terms of Service: https://dataflows.com.au/terms
No data is sent to DataFlows’ servers unless you have entered a valid API token and enabled at least one notification type.
Installation
- Upload the
dataflows-smsfolder to/wp-content/plugins/ - Activate the plugin in Plugins Installed Plugins
- Go to DataFlows SMS Settings
- Paste your API token (found in DataFlows Developers Settings)
- Click Test Connection to verify
- Set your default country code (e.g. 61 for Australia)
- Enable the notifications you want and click Save Settings
- Optionally customise message templates under DataFlows SMS Templates
FAQ
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Where do I find my API token?
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Log into your DataFlows account at sms.dataflows.com.au, then go to Developers Settings. Your API token is displayed there.
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Which phone number format should customers use?
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Any format works — the plugin automatically converts local numbers to international format using the country code you set in the plugin settings. Australian numbers entered as 0412345678 are automatically converted to +61412345678.
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Does abandoned cart work for guest customers?
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No — abandoned cart SMS only works for logged-in customers who have a billing phone number saved in their profile.
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Can I use a custom sender name (alphanumeric sender ID)?
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Yes — once your sender ID is registered and approved in your DataFlows account, it will appear in the Sender ID dropdown in the plugin settings.
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Is customer data stored by this plugin?
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No — the plugin does not store any customer data locally beyond standard WooCommerce order data. Phone numbers are transmitted directly to DataFlows’ API only at the moment an SMS is triggered.
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Does this plugin work outside Australia?
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Yes — DataFlows supports international SMS. Set the correct country code in the plugin settings for your store’s country.
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Contributors & Developers
“DataFlows SMS for WooCommerce” is open source software. The following people have contributed to this plugin.
Contributors
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Changelog
1.0.0
- Initial release
- Order confirmation, shipped, cancelled, and refund notifications
- Welcome SMS for new customer accounts
- Abandoned cart recovery SMS
- Custom message templates
- Automatic phone number formatting