SafeShip Pakistan

Description

Cash-on-Delivery is the lifeblood of Pakistani e-commerce — and its biggest risk. Fraudulent orders, serial returners, and fake addresses cost stores thousands every month. SafeShip Pakistan gives you a fighting chance.

SafeShip Pakistan is a community-powered COD fraud prevention service built specifically for Pakistani online stores. Member stores contribute flagged customer records to a shared database, and in return every member can check any incoming COD order against the entire community’s experience — before they pack a single box.

The more stores that join, the smarter the database gets. Every flag you submit protects every other member store.

What you get

• Risk alerts before dispatch — when a COD order arrives, SafeShip instantly checks the customer’s phone number and delivery address against the shared database and shows you any risk records right on the WooCommerce order page
• Community risk tags — see why a customer was flagged: fake address, refused delivery, chargeback, repeat offender, and more
• Flag from the order page — submit a bad customer in seconds, directly from WooCommerce, so other stores are protected
• Customer Order History (COH) — see each customer’s order badge (New, Returning, Loyal, At Risk), total orders, revenue, and cancellation count — pulled from your own local WooCommerce data, no external calls needed
• Courier integration — autocomplete courier name, log a tracking ID, and get a direct tracking link — all on the order page
• TrackKar integration — if TrackKar is active, courier name and tracking ID auto-fill when you flag a customer
• Works with WooCommerce HPOS — fully compatible with High-Performance Order Storage

Who is this for?

Any WooCommerce store in Pakistan taking COD orders. Whether you’re dispatching 10 orders a day or 10,000, every undelivered parcel is a direct loss. SafeShip turns the collective intelligence of the Pakistani e-commerce community into your first line of defence.

Built by DANGO

SafeShip Pakistan is developed and operated by DANGO (dango.pk), a Pakistani software company. The service is available to verified Pakistani e-commerce businesses. Register your store at safeship.dango.pk.

How it works

1. A COD order arrives in your WooCommerce store.
2. SafeShip automatically checks the customer’s phone number and address against the shared database.
3. If a risk record exists, an alert appears on the order page — before you dispatch.
4. Flag bad customers in one click to protect every other member store.

Requirements

• An active SafeShip Pakistan account — apply at safeship.dango.pk
• A valid API token (generated in your SafeShip dashboard under Manage Users)
• WooCommerce 5.8 or later
• PHP 7.4 or later

Note: This plugin connects to the SafeShip Pakistan service operated by DANGO. An active account and API token are required. See the External Services section below for full disclosure on what data is transmitted.

External Services

This plugin connects to the SafeShip Pakistan service operated by DANGO (dango.pk).

• Service: SafeShip Pakistan
• Service URL: https://safeship.dango.pk/
• Operated by: DANGO — https://dango.pk/

What data is transmitted:
When a COD order is placed (or when you manually trigger a check), the customer’s phone number and/or delivery address are sent to the SafeShip Pakistan server to query the shared risk database. When you flag a customer, the customer’s name, phone number, address, and any notes you provide are submitted to the server. No data is transmitted for guest or non-COD orders unless you initiate a manual check.

Terms of Service and Privacy Policy:
Terms of service and privacy policy are provided to registered members during the account application and onboarding process at https://safeship.dango.pk/. For enquiries contact dango.pk.

This plugin will not function without an active SafeShip Pakistan account. All data processing by the SafeShip Pakistan service is governed by the terms agreed to during account registration.

Configuration

After activation and saving your API credentials:

• Open any WooCommerce order. If the customer has a risk record, you will see an alert box on the order page.
• To flag a customer, click the Flag customer button on the order page and fill in the details.
• The Customer Order History (COH) metabox is populated from your local WooCommerce database — no external API call is made for COH data.