Askova – Smart FAQ Chat

By hossamhamed

Description

Askova is a smart FAQ chatbot that helps your visitors find answers quickly through an elegant floating chat widget. Fully bilingual (Arabic/English) with RTL support.

Key Features:

Floating chat widget with customizable position
FAQ sections with unlimited sub-sections
Quick Reply Buttons (related questions after each answer)
Copy & Print answer buttons
Welcome message variations (random greeting each time)
Answer satisfaction rating (thumbs up/down)
Typing animation for conversational feel
Rich text answers (HTML, links, bold, lists)
Form builder with 8 field types
CSV export for form submissions
Session memory (remembers visitor state)
Anti-spam (honeypot + rate limiting)
[askova] shortcode for inline FAQ pages
Bilingual admin panel (Arabic/English)
8 color customization options
Google Fonts integration (40+ fonts)
Drag & drop reordering
“Help Me” wizard
Contact info display
Page-specific loading
Mobile responsive

Screenshots

Installation

Upload the askova folder to /wp-content/plugins/
Activate the plugin through the ‘Plugins’ menu
Choose your admin language (Arabic or English)
Configure your FAQ sections and customize the design

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Contributors & Developers

“Askova – Smart FAQ Chat” is open source software. The following people have contributed to this plugin.

hossamhamed

Translate “Askova – Smart FAQ Chat” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

2.0.4

NEW: Multi-language support – assign language (Arabic / English / All) per section, form field, and help-me option
NEW: Auto-detect front-end language from WPML, Polylang, TranslatePress, or WordPress locale
NEW: Auto RTL/LTR direction based on detected page language
NEW: UI texts (header, welcome, buttons) auto-switch to match visitor language
FIX: CSS scoped with higher specificity to prevent WordPress theme overrides
FIX: Copy/Print buttons now properly positioned in answer header

2.0.3

FIX: Settings not persisting after cache purge (LiteSpeed, WP Super Cache, etc.)
NEW: Automatic upgrade routine merges new defaults into existing settings
NEW: Print Answer button (open print-friendly view / save as PDF)
IMPROVED: Version tracking for smoother future upgrades

2.0.0

NEW: Quick Reply Buttons (suggest related questions after answers)
NEW: Copy Answer button (clipboard)
NEW: Print Answer button (open print-friendly view)
NEW: Welcome message variations (random greeting)
NEW: Rich text support in answers (HTML, links, bold, lists)
NEW: Anti-spam protection (honeypot field + rate limiting)
NEW: CSV export for form submissions
NEW: Answer satisfaction rating (thumbs up/down)
NEW: Typing animation effect
NEW: Session memory (localStorage)
NEW: 3 new form field types (checkbox, radio, date)
NEW: [askova] shortcode for inline FAQ display
IMPROVED: Complete uninstall cleanup
IMPROVED: Better performance and security

1.0.2

Initial public release

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