Description
SRKP Live Support is a lightweight and powerful real-time chat plugin for WordPress.
It allows website owners to communicate instantly with their visitors using a clean, responsive chat widget.
The plugin includes:
- Real-time chat using Pusher API
- Admin dashboard chat management
- Customizable widget colors
- Custom support icon upload
- Header/footer color control
- Enable/Disable chat switch
- Mobile responsive floating chat button
- Secure architecture using WordPress database
This plugin is perfect for businesses that want to improve customer engagement directly from their website with zero coding required.
External Services
This plugin connects to the Pusher Channels service to deliver real-time chat updates between visitors and the WordPress admin panel.
It sends:
- chat event payloads needed to deliver new messages in real time
- your configured Pusher app credentials from the site settings when the server authenticates API requests to Pusher
It does not automatically create a Pusher account. You must provide your own Pusher credentials in the plugin settings.
Service links:
- Pusher: https://pusher.com/
- Terms of Service: https://pusher.com/legal/terms
- Privacy Policy: https://pusher.com/legal/privacy-policy
Features
- Real-time Chat (Pusher integrated)
- Customizable chat UI (colors, icons, text)
- Live unread message count
- Fully mobile responsive
- Lightweight and optimized
- Works with any WordPress theme
- Admin can manage all user messages
- Secure – credentials stored safely in database
Credits
SRKP Live Support is created and maintained by SRKP.
It bundles the Pusher JavaScript client library under its upstream MIT license.
A brief Markdown Example
Ordered list example:
- Enable chat
- Add Pusher credentials
- Customize widget
- Start supporting your customers
Unordered list example:
- Fast
- Secure
- Real-time
Installation
- Upload the plugin folder
srkp-live-supportto the/wp-content/plugins/directory. - Activate the plugin from Plugins Installed Plugins.
- Go to Settings SRKP Live Support.
- Enable chat support from the switch.
- Enter your Pusher App credentials.
- Customize colors, icon, widget text, and save changes.
- The floating chat widget will now appear on your website.
FAQ
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Do I need Pusher credentials?
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Yes. The plugin uses the free Pusher plan for real-time updates.
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Is Pusher free?
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Yes. Pusher offers a free plan suitable for small websites and low chat traffic.
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Is bundled third-party JavaScript included?
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Yes. The plugin bundles Pusher JavaScript client files for runtime use. Readable source copies are included in:
admin/js/pusher.jspublic/js/pusher.js
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Can I customize chat colors?
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Absolutely — you can change header, footer, button, and chat colors.
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Does the plugin store chat history?
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Yes, all chats are safely stored in your WordPress database.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“SRKP Live Support” is open source software. The following people have contributed to this plugin.
Contributors
Translate “SRKP Live Support” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.3
- Hardened admin AJAX security with nonce and capability checks.
- Fixed bulk action review issue reported by the WordPress Plugins Team.
- Cleaned up Plugin Check warnings in admin bulk chat handling.
1.0.2
- Fixed Plugin Check warnings for non-prefixed template variables.
- Synced plugin version metadata across bootstrap and readme.
1.0.0
- Initial release.
- Real-time chat via Pusher.
- Admin message management.
- Chat widget settings (colors, text, icon).
- Floating chat support button.