{"id":9650023,"date":"2017-11-04T08:59:56","date_gmt":"2017-11-04T08:59:56","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/no-refund-given-plugin-did-not-work\/"},"modified":"2017-11-04T08:59:56","modified_gmt":"2017-11-04T08:59:56","slug":"no-refund-given-plugin-did-not-work","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/no-refund-given-plugin-did-not-work\/","title":{"rendered":"No refund given, plugin did not work"},"content":{"rendered":"<p>I purchased the premium add-on but the premium part would not activate &#8211; everytime I clicked the activate button after entering the license key, nothing happened. <\/p>\n<p>I wrote to the plugin seller and they did not respond for three days. When they did they asked to have my site login details. I was not willing to provide this and so I reinstalled the plugin and downloaded some screen recording software. I recorded the problem and they still then would not offer a refund. <\/p>\n<p>Do not purchase the premium version of this plugin as if it does not work for your site then you will not be able to get a refund. <\/p>\n<p>Very poor business ethics. I am now left with a non-working product and have paid $29 for the privilege plus wasted five hours of my time.<\/p>\n","protected":false},"template":"","class_list":["post-9650023","topic","type-topic","status-publish","hentry","topic-tag-non-working","topic-tag-poor-customer-service"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/9650023","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/9650023\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=9650023"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}