{"id":5332470,"date":"2014-09-26T05:13:08","date_gmt":"2014-09-26T05:13:08","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/doesnt-work-with-zoho-mail\/"},"modified":"2016-08-22T02:52:41","modified_gmt":"2016-08-22T02:52:41","slug":"doesnt-work-with-zoho-mail","status":"closed","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/doesnt-work-with-zoho-mail\/","title":{"rendered":"Doesnt work with Zoho mail"},"content":{"rendered":"<p>my outlook configuration was<br \/>\nsmtp.zoho.com<br \/>\nusing SSL port 465<\/p>\n<p>this is the output when i try to send email using the above settings:<\/p>\n<p>The result was:<br \/>\nbool(false)<br \/>\nThe full debugging output is shown below:<br \/>\nobject(PHPMailer)#660 (69) {<br \/>\n  [&#8220;Version&#8221;]=&gt;<br \/>\n  string(5) &#8220;5.2.7&#8221;<br \/>\n  [&#8220;Priority&#8221;]=&gt;<br \/>\n  int(3)<br \/>\n  [&#8220;CharSet&#8221;]=&gt;<br \/>\n  string(5) &#8220;UTF-8&#8221;<br \/>\n  [&#8220;ContentType&#8221;]=&gt;<br \/>\n  string(10) &#8220;text\/plain&#8221;<br \/>\n  [&#8220;Encoding&#8221;]=&gt;<br \/>\n  string(4) &#8220;8bit&#8221;<br \/>\n  [&#8220;ErrorInfo&#8221;]=&gt;<br \/>\n  string(35) &#8220;SMTP Error: Could not authenticate.&#8221;<br \/>\n  [&#8220;From&#8221;]=&gt;<br \/>\n  string(17) &#8220;sales3 (at) hqcart (dt) com&#8221; (edited by me)<br \/>\n  [&#8220;FromName&#8221;]=&gt;<br \/>\n  string(15) &#8220;Sales&#8221;<br \/>\n  [&#8220;Sender&#8221;]=&gt;<br \/>\n  string(17) &#8220;sales3 (at) hqcart (dt) com&#8221; (edited by me)<br \/>\n  [&#8220;ReturnPath&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;Subject&#8221;]=&gt;<br \/>\n  string(44) &#8220;WP Mail SMTP: Test mail to xbaha (at) hotmail.com&#8221;<br \/>\n  [&#8220;Body&#8221;]=&gt;<br \/>\n  string(68) &#8220;This is a test email generated by the WP Mail SMTP WordPress plugin.&#8221;<br \/>\n  [&#8220;AltBody&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;Ical&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;MIMEBody&#8221;:protected]=&gt;<br \/>\n  string(69) &#8220;This is a test email generated by the WP Mail SMTP WordPress plugin.<br \/>\n&#8220;<br \/>\n  [&#8220;MIMEHeader&#8221;:protected]=&gt;<br \/>\n  string(424) &#8220;Date: Fri, 26 Sep 2014 05:07:32 +0000<br \/>\nReturn-Path:<br \/>\nTo: xbaha@hotmail.com<br \/>\nFrom: HQ Cart &#8211; Sales<br \/>\nSubject: WP Mail SMTP: Test mail to xbaha (at) hotmail.com<br \/>\nMessage-ID:<br \/>\nX-Priority: 3<br \/>\nX-Mailer: PHPMailer 5.2.7 (https:\/\/github.com\/PHPMailer\/PHPMailer\/)<br \/>\nMIME-Version: 1.0<br \/>\nContent-Type: text\/plain; charset=UTF-8<br \/>\nContent-Transfer-Encoding: 8bit<\/p>\n<p>&#8220;<br \/>\n  [&#8220;mailHeader&#8221;:protected]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;WordWrap&#8221;]=&gt;<br \/>\n  int(0)<br \/>\n  [&#8220;Mailer&#8221;]=&gt;<br \/>\n  string(4) &#8220;smtp&#8221;<br \/>\n  [&#8220;Sendmail&#8221;]=&gt;<br \/>\n  string(18) &#8220;\/usr\/sbin\/sendmail&#8221;<br \/>\n  [&#8220;UseSendmailOptions&#8221;]=&gt;<br \/>\n  bool(true)<br \/>\n  [&#8220;PluginDir&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;ConfirmReadingTo&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;Hostname&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;MessageID&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;MessageDate&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;Host&#8221;]=&gt;<br \/>\n  string(13) &#8220;smtp.zoho.com&#8221;<br \/>\n  [&#8220;Port&#8221;]=&gt;<br \/>\n  string(3) &#8220;465&#8221;<br \/>\n  [&#8220;Helo&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;SMTPSecure&#8221;]=&gt;<br \/>\n  string(3) &#8220;ssl&#8221;<br \/>\n  [&#8220;SMTPAuth&#8221;]=&gt;<br \/>\n  bool(true)<br \/>\n  [&#8220;Username&#8221;]=&gt;<br \/>\n  string(17) &#8220;sales3 (at) hqcart (dt) com&#8221; (edited by me)<br \/>\n  [&#8220;Password&#8221;]=&gt;<br \/>\n  string(9) &#8220;********&#8221;<br \/>\n  [&#8220;AuthType&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;Realm&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;Workstation&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;Timeout&#8221;]=&gt;<br \/>\n  int(10)<br \/>\n  [&#8220;SMTPDebug&#8221;]=&gt;<br \/>\n  bool(true)<br \/>\n  [&#8220;Debugoutput&#8221;]=&gt;<br \/>\n  string(4) &#8220;echo&#8221;<br \/>\n  [&#8220;SMTPKeepAlive&#8221;]=&gt;<br \/>\n  bool(false)<br \/>\n  [&#8220;SingleTo&#8221;]=&gt;<br \/>\n  bool(false)<br \/>\n  [&#8220;SingleToArray&#8221;]=&gt;<br \/>\n  array(0) {<br \/>\n  }<br \/>\n  [&#8220;do_verp&#8221;]=&gt;<br \/>\n  bool(false)<br \/>\n  [&#8220;AllowEmpty&#8221;]=&gt;<br \/>\n  bool(false)<br \/>\n  [&#8220;LE&#8221;]=&gt;<br \/>\n  string(1) &#8220;<br \/>\n&#8220;<br \/>\n  [&#8220;DKIM_selector&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;DKIM_identity&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;DKIM_passphrase&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;DKIM_domain&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;DKIM_private&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;action_function&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;XMailer&#8221;]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;smtp&#8221;:protected]=&gt;<br \/>\n  object(SMTP)#661 (12) {<br \/>\n    [&#8220;Version&#8221;]=&gt;<br \/>\n    string(5) &#8220;5.2.7&#8221;<br \/>\n    [&#8220;SMTP_PORT&#8221;]=&gt;<br \/>\n    int(25)<br \/>\n    [&#8220;CRLF&#8221;]=&gt;<br \/>\n    string(2) &#8220;<br \/>\n&#8220;<br \/>\n    [&#8220;do_debug&#8221;]=&gt;<br \/>\n    bool(true)<br \/>\n    [&#8220;Debugoutput&#8221;]=&gt;<br \/>\n    string(4) &#8220;echo&#8221;<br \/>\n    [&#8220;do_verp&#8221;]=&gt;<br \/>\n    bool(false)<br \/>\n    [&#8220;Timeout&#8221;]=&gt;<br \/>\n    int(10)<br \/>\n    [&#8220;Timelimit&#8221;]=&gt;<br \/>\n    int(30)<br \/>\n    [&#8220;smtp_conn&#8221;:protected]=&gt;<br \/>\n    int(0)<br \/>\n    [&#8220;error&#8221;:protected]=&gt;<br \/>\n    NULL<br \/>\n    [&#8220;helo_rply&#8221;:protected]=&gt;<br \/>\n    NULL<br \/>\n    [&#8220;last_reply&#8221;:protected]=&gt;<br \/>\n    string(0) &#8220;&#8221;<br \/>\n  }<br \/>\n  [&#8220;to&#8221;:protected]=&gt;<br \/>\n  array(1) {<br \/>\n    [0]=&gt;<br \/>\n    array(2) {<br \/>\n      [0]=&gt;<br \/>\n      string(17) &#8220;xbaha (at) hotmail.com&#8221;<br \/>\n      [1]=&gt;<br \/>\n      string(0) &#8220;&#8221;<br \/>\n    }<br \/>\n  }<br \/>\n  [&#8220;cc&#8221;:protected]=&gt;<br \/>\n  array(0) {<br \/>\n  }<br \/>\n  [&#8220;bcc&#8221;:protected]=&gt;<br \/>\n  array(0) {<br \/>\n  }<br \/>\n  [&#8220;ReplyTo&#8221;:protected]=&gt;<br \/>\n  array(0) {<br \/>\n  }<br \/>\n  [&#8220;all_recipients&#8221;:protected]=&gt;<br \/>\n  array(1) {<br \/>\n    [&#8220;xbaha@hotmail.com&#8221;]=&gt;<br \/>\n    bool(true)<br \/>\n  }<br \/>\n  [&#8220;attachment&#8221;:protected]=&gt;<br \/>\n  array(0) {<br \/>\n  }<br \/>\n  [&#8220;CustomHeader&#8221;:protected]=&gt;<br \/>\n  array(0) {<br \/>\n  }<br \/>\n  [&#8220;lastMessageID&#8221;:protected]=&gt;<br \/>\n  string(49) &#8220;&#8221;<br \/>\n  [&#8220;message_type&#8221;:protected]=&gt;<br \/>\n  string(5) &#8220;plain&#8221;<br \/>\n  [&#8220;boundary&#8221;:protected]=&gt;<br \/>\n  array(3) {<br \/>\n    [1]=&gt;<br \/>\n    string(35) &#8220;b1_eb00064aedcf7eeb7b639bf584b6107f&#8221;<br \/>\n    [2]=&gt;<br \/>\n    string(35) &#8220;b2_eb00064aedcf7eeb7b639bf584b6107f&#8221;<br \/>\n    [3]=&gt;<br \/>\n    string(35) &#8220;b3_eb00064aedcf7eeb7b639bf584b6107f&#8221;<br \/>\n  }<br \/>\n  [&#8220;language&#8221;:protected]=&gt;<br \/>\n  array(18) {<br \/>\n    [&#8220;authenticate&#8221;]=&gt;<br \/>\n    string(35) &#8220;SMTP Error: Could not authenticate.&#8221;<br \/>\n    [&#8220;connect_host&#8221;]=&gt;<br \/>\n    string(43) &#8220;SMTP Error: Could not connect to SMTP host.&#8221;<br \/>\n    [&#8220;data_not_accepted&#8221;]=&gt;<br \/>\n    string(30) &#8220;SMTP Error: data not accepted.&#8221;<br \/>\n    [&#8220;empty_message&#8221;]=&gt;<br \/>\n    string(18) &#8220;Message body empty&#8221;<br \/>\n    [&#8220;encoding&#8221;]=&gt;<br \/>\n    string(18) &#8220;Unknown encoding: &#8220;<br \/>\n    [&#8220;execute&#8221;]=&gt;<br \/>\n    string(19) &#8220;Could not execute: &#8220;<br \/>\n    [&#8220;file_access&#8221;]=&gt;<br \/>\n    string(23) &#8220;Could not access file: &#8220;<br \/>\n    [&#8220;file_open&#8221;]=&gt;<br \/>\n    string(33) &#8220;File Error: Could not open file: &#8220;<br \/>\n    [&#8220;from_failed&#8221;]=&gt;<br \/>\n    string(35) &#8220;The following From address failed: &#8220;<br \/>\n    [&#8220;instantiate&#8221;]=&gt;<br \/>\n    string(36) &#8220;Could not instantiate mail function.&#8221;<br \/>\n    [&#8220;invalid_address&#8221;]=&gt;<br \/>\n    string(15) &#8220;Invalid address&#8221;<br \/>\n    [&#8220;mailer_not_supported&#8221;]=&gt;<br \/>\n    string(25) &#8221; mailer is not supported.&#8221;<br \/>\n    [&#8220;provide_address&#8221;]=&gt;<br \/>\n    string(54) &#8220;You must provide at least one recipient email address.&#8221;<br \/>\n    [&#8220;recipients_failed&#8221;]=&gt;<br \/>\n    string(45) &#8220;SMTP Error: The following recipients failed: &#8220;<br \/>\n    [&#8220;signing&#8221;]=&gt;<br \/>\n    string(15) &#8220;Signing Error: &#8220;<br \/>\n    [&#8220;smtp_connect_failed&#8221;]=&gt;<br \/>\n    string(22) &#8220;SMTP connect() failed.&#8221;<br \/>\n    [&#8220;smtp_error&#8221;]=&gt;<br \/>\n    string(19) &#8220;SMTP server error: &#8220;<br \/>\n    [&#8220;variable_set&#8221;]=&gt;<br \/>\n    string(30) &#8220;Cannot set or reset variable: &#8220;<br \/>\n  }<br \/>\n  [&#8220;error_count&#8221;:protected]=&gt;<br \/>\n  int(2)<br \/>\n  [&#8220;sign_cert_file&#8221;:protected]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;sign_key_file&#8221;:protected]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;sign_key_pass&#8221;:protected]=&gt;<br \/>\n  string(0) &#8220;&#8221;<br \/>\n  [&#8220;exceptions&#8221;:protected]=&gt;<br \/>\n  bool(true)<br \/>\n}<br \/>\nThe SMTP debugging output is shown below:<br \/>\nSMTP -&gt; get_lines(): $data was &#8220;&#8221;SMTP -&gt; get_lines(): $str is &#8220;&#8221;SMTP -&gt; get_lines(): $data is &#8220;&#8221;SMTP -&gt; get_lines(): timed-out (10 sec)SMTP -&gt; FROM SERVER:SMTP -&gt; NOTICE: EOF caught while checking if connected<\/p>\n<p>i should also mention, i used gmail and had no problems with SSL\/465<\/p>\n<p>please let me know if you can solve this issue.<\/p>\n<p>Thank you.<\/p>\n<p>https:\/\/wordpress.org\/plugins\/wp-mail-smtp\/<\/p>\n","protected":false},"template":"","class_list":["post-5332470","topic","type-topic","status-closed","hentry","topic-tag-not-sending","topic-tag-problem","topic-tag-ssl","topic-tag-zoho"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/5332470","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/5332470\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=5332470"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}