{"id":3714105,"date":"2013-05-02T12:12:40","date_gmt":"2013-05-02T12:12:40","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/debugging-help-please\/"},"modified":"2016-08-21T00:40:57","modified_gmt":"2016-08-21T00:40:57","slug":"debugging-help-please","status":"closed","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/debugging-help-please\/","title":{"rendered":"Debugging help please"},"content":{"rendered":"

where do I start with finding the problem here please ??<\/p>\n

Test Message Sent<\/p>\n

The result was:<\/p>\n

bool(true)<\/p>\n

The full debugging output is shown below:<\/p>\n

object(PHPMailer)#312 (58) {\n  ["Priority"]=>\n  int(3)\n  ["CharSet"]=>\n  string(5) "UTF-8"\n  ["ContentType"]=>\n  string(10) "text\/plain"\n  ["Encoding"]=>\n  string(4) "8bit"\n  ["ErrorInfo"]=>\n  string(68) "The following From address failed: info@sustainabletimberhomes.co.uk"\n  ["From"]=>\n  string(33) "info@sustainabletimberhomes.co.uk"\n  ["FromName"]=>\n  string(28) "sustainabletimberhomes.co.uk"\n  ["Sender"]=>\n  string(33) "info@sustainabletimberhomes.co.uk"\n  ["Subject"]=>\n  string(47) "WP Mail SMTP: Test mail to realwhitby@gmail.com"\n  ["Body"]=>\n  string(68) "This is a test email generated by the WP Mail SMTP WordPress plugin."\n  ["AltBody"]=>\n  string(0) ""\n  ["MIMEBody:protected"]=>\n  string(69) "This is a test email generated by the WP Mail SMTP WordPress plugin.\n"\n  ["MIMEHeader:protected"]=>\n  string(511) "Date: Thu, 2 May 2013 12:10:58 +0000\nReturn-Path: info@sustainabletimberhomes.co.uk\nTo: realwhitby@gmail.com\nFrom: "sustainabletimberhomes.co.uk"\nSubject: WP Mail SMTP: Test mail to realwhitby@gmail.com\nMessage-ID: <4aae63a1b67fb708f1b8899023ea5ea7@www.sustainabletimberhomes.co.uk>\nX-Priority: 3\nX-Mailer: PHPMailer 5.2.1 (http:\/\/code.google.com\/a\/apache-extras.org\/p\/phpmailer\/)\nMIME-Version: 1.0\nContent-Transfer-Encoding: 8bit\nContent-Type: text\/plain; charset="UTF-8"\n\n"\n  ["SentMIMEMessage:protected"]=>\n  string(584) "Date: Thu, 2 May 2013 12:10:58 +0000\nReturn-Path: info@sustainabletimberhomes.co.uk\nTo: realwhitby@gmail.com\nFrom: "sustainabletimberhomes.co.uk"\nSubject: WP Mail SMTP: Test mail to realwhitby@gmail.com\nMessage-ID: <4aae63a1b67fb708f1b8899023ea5ea7@www.sustainabletimberhomes.co.uk>\nX-Priority: 3\nX-Mailer: PHPMailer 5.2.1 (http:\/\/code.google.com\/a\/apache-extras.org\/p\/phpmailer\/)\nMIME-Version: 1.0\nContent-Transfer-Encoding: 8bit\nContent-Type: text\/plain; charset="UTF-8"\n\nThis is a test email generated by the WP Mail SMTP WordPress plugin.\n"\n  ["WordWrap"]=>\n  int(0)\n  ["Mailer"]=>\n  string(4) "smtp"\n  ["Sendmail"]=>\n  string(18) "\/usr\/sbin\/sendmail"\n  ["PluginDir"]=>\n  string(0) ""\n  ["ConfirmReadingTo"]=>\n  string(0) ""\n  ["Hostname"]=>\n  string(0) ""\n  ["MessageID"]=>\n  string(0) ""\n  ["Host"]=>\n  string(9) "localhost"\n  ["Port"]=>\n  string(2) "25"\n  ["Helo"]=>\n  string(0) ""\n  ["SMTPSecure"]=>\n  string(3) "ssl"\n  ["SMTPAuth"]=>\n  bool(true)\n  ["Username"]=>\n  string(18) "smtp.123-reg.co.uk"\n  ["Password"]=>\n  string(11) "sus655homes"\n  ["Timeout"]=>\n  int(10)\n  ["SMTPDebug"]=>\n  int(2)\n  ["SMTPKeepAlive"]=>\n  bool(false)\n  ["SingleTo"]=>\n  bool(false)\n  ["SingleToArray"]=>\n  array(0) {\n  }\n  ["LE"]=>\n  string(1) "\n"\n  ["DKIM_selector"]=>\n  string(9) "phpmailer"\n  ["DKIM_identity"]=>\n  string(0) ""\n  ["DKIM_passphrase"]=>\n  string(0) ""\n  ["DKIM_domain"]=>\n  string(0) ""\n  ["DKIM_private"]=>\n  string(0) ""\n  ["action_function"]=>\n  string(0) ""\n  ["Version"]=>\n  string(5) "5.2.1"\n  ["XMailer"]=>\n  string(0) ""\n  ["smtp:protected"]=>\n  object(SMTP)#311 (8) {\n    ["SMTP_PORT"]=>\n    int(25)\n    ["CRLF"]=>\n    string(2) "\n"\n    ["do_debug"]=>\n    int(2)\n    ["do_verp"]=>\n    bool(false)\n    ["Version"]=>\n    string(5) "5.2.1"\n    ["smtp_conn:private"]=>\n    bool(false)\n    ["error:private"]=>\n    array(1) {\n      ["error"]=>\n      string(37) "Called Mail() without being connected"\n    }\n    ["helo_rply:private"]=>\n    NULL\n  }\n  ["to:protected"]=>\n  array(1) {\n    [0]=>\n    array(2) {\n      [0]=>\n      string(20) "realwhitby@gmail.com"\n      [1]=>\n      string(0) ""\n    }\n  }\n  ["cc:protected"]=>\n  array(0) {\n  }\n  ["bcc:protected"]=>\n  array(0) {\n  }\n  ["ReplyTo:protected"]=>\n  array(0) {\n  }\n  ["all_recipients:protected"]=>\n  array(1) {\n    ["realwhitby@gmail.com"]=>\n    bool(true)\n  }\n  ["attachment:protected"]=>\n  array(0) {\n  }\n  ["CustomHeader:protected"]=>\n  array(0) {\n  }\n  ["message_type:protected"]=>\n  string(5) "plain"\n  ["boundary:protected"]=>\n  array(3) {\n    [1]=>\n    string(35) "b1_4aae63a1b67fb708f1b8899023ea5ea7"\n    [2]=>\n    string(35) "b2_4aae63a1b67fb708f1b8899023ea5ea7"\n    [3]=>\n    string(35) "b3_4aae63a1b67fb708f1b8899023ea5ea7"\n  }\n  ["language:protected"]=>\n  array(17) {\n    ["provide_address"]=>\n    string(54) "You must provide at least one recipient email address."\n    ["mailer_not_supported"]=>\n    string(25) " mailer is not supported."\n    ["execute"]=>\n    string(19) "Could not execute: "\n    ["instantiate"]=>\n    string(36) "Could not instantiate mail function."\n    ["authenticate"]=>\n    string(35) "SMTP Error: Could not authenticate."\n    ["from_failed"]=>\n    string(35) "The following From address failed: "\n    ["recipients_failed"]=>\n    string(45) "SMTP Error: The following recipients failed: "\n    ["data_not_accepted"]=>\n    string(30) "SMTP Error: Data not accepted."\n    ["connect_host"]=>\n    string(43) "SMTP Error: Could not connect to SMTP host."\n    ["file_access"]=>\n    string(23) "Could not access file: "\n    ["file_open"]=>\n    string(33) "File Error: Could not open file: "\n    ["encoding"]=>\n    string(18) "Unknown encoding: "\n    ["signing"]=>\n    string(15) "Signing Error: "\n    ["smtp_error"]=>\n    string(19) "SMTP server error: "\n    ["empty_message"]=>\n    string(18) "Message body empty"\n    ["invalid_address"]=>\n    string(15) "Invalid address"\n    ["variable_set"]=>\n    string(30) "Cannot set or reset variable: "\n  }\n  ["error_count:protected"]=>\n  int(1)\n  ["sign_cert_file:protected"]=>\n  string(0) ""\n  ["sign_key_file:protected"]=>\n  string(0) ""\n  ["sign_key_pass:protected"]=>\n  string(0) ""\n  ["exceptions:protected"]=>\n  bool(false)\n}<\/code><\/pre>\n
[Please post logs between backticks or use the code button.]<\/em><\/p>\n
The SMTP debugging output is shown below:<\/p>\n
SMTP -> ERROR: Failed to connect to server:  (0)<\/p>\n
The following From address failed: info@sustainabletimberhomes.co.uk<\/p>\n
https:\/\/wordpress.org\/extend\/plugins\/wp-mail-smtp\/<\/p>\n","protected":false},"template":"","class_list":["post-3714105","topic","type-topic","status-closed","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/3714105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/3714105\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=3714105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}