{"id":19059809,"date":"2026-10-30T13:46:14","date_gmt":"2026-10-30T13:46:14","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/great-plugin-excellent-technical-support-2\/"},"modified":"2026-10-30T13:46:14","modified_gmt":"2026-10-30T13:46:14","slug":"great-plugin-excellent-technical-support-2","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/great-plugin-excellent-technical-support-2\/","title":{"rendered":"Great plugin, excellent technical support"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">I&#8217;ve been using Woo Discount Rules on a fairly complex WooCommerce store, dealing with some advanced discount scenarios and compatibility issues with another plugin used for custom product options.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Over the past few months, I&#8217;ve contacted their support team several times about these issues, and my experience has been consistently positive.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The support team has always been patient, knowledgeable, and willing to investigate the issues rather than just provide generic answers. They&#8217;ve helped me with code snippets, configuration advice, and even arranged a live call to discuss the best approach for a specific promotion.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A special thanks to <strong>Pavithra <\/strong>and<strong> Kanimozhi<\/strong>, who have been particularly helpful, but also to everyone else I&#8217;ve spoken with. There have been quite a few people involved, and I genuinely appreciate the time and effort they&#8217;ve put into helping me.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a developer, I particularly appreciate being able to discuss technical issues with people who actually understand what I&#8217;m trying to achieve.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The plugin is flexible and does its job well, but having this level of support when dealing with more complex scenarios makes a big difference.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Definitely recommended!<\/p>\n","protected":false},"template":"","class_list":["post-19059809","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19059809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19059809\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=19059809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}