{"id":19040244,"date":"2026-10-08T19:11:07","date_gmt":"2026-10-08T19:11:07","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/excellent-plugin-and-outstanding-support-48\/"},"modified":"2026-10-08T19:11:07","modified_gmt":"2026-10-08T19:11:07","slug":"excellent-plugin-and-outstanding-support-48","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/excellent-plugin-and-outstanding-support-48\/","title":{"rendered":"Excellent plugin and outstanding support"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">MetaSlider is a great, reliable slider plugin, but what really impressed me was the support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After updating from 3.112 to 3.113, we encountered an issue where images in the Cubic theme were not displayed correctly. The MetaSlider support team investigated the problem with us, identified a JavaScript\/jQuery-related issue, and helped us narrow it down to our custom theme.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It turned out that our custom theme had a hard-coded, outdated jQuery version. After the theme developer removed it, everything worked correctly again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Excellent technical support, very responsive and genuinely helpful. Highly recommended!<\/strong><\/p>\n","protected":false},"template":"","class_list":["post-19040244","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19040244","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19040244\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=19040244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}