{"id":19039657,"date":"2026-10-08T10:03:44","date_gmt":"2026-10-08T10:03:44","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/new-wordpress-isnt-working-2\/"},"modified":"2026-10-08T10:03:44","modified_gmt":"2026-10-08T10:03:44","slug":"new-wordpress-isnt-working-2","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/new-wordpress-isnt-working-2\/","title":{"rendered":"New WordPress isn&#8217;t working"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">We need to rebuild our site (hosted by IONOS) and have just installed a new version of wordpress.\u00a0 We\u2019re being told it\u2019s installed correctly.\u00a0 However\u2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We try to edit a page with Elementor, and<\/p>\n\n\n\n<ol>\n<li>it doesn\u2019t load<\/li>\n\n\n\n<li>after about 20 seconds, a pop up says we need to enable \u2018safe mode\u2019<\/li>\n\n\n\n<li>we hit the \u2018Enable safe mode\u2019 button<\/li>\n\n\n\n<li>a separate pop up says \u2018domain.name says an error occurred\u2019<\/li>\n\n\n\n<li>we click \u2018OK\u2019 and it just reverts to the unloaded Elementor page with the \u2018enable safe mode\u2019 pop up.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">So\u2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2026we try switching to another installed theme \u2013 we just get presented with a blank screen<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2026we try installing a new theme \u2013 we get an error message.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Do we need to uninstall and start again?  If so, what&#8217;s to stop us facing the same problem?  If not, what&#8217;s the fix we need?<\/p>\n","protected":false},"template":"","class_list":["post-19039657","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19039657","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19039657\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=19039657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}