{"id":19039063,"date":"2026-10-07T16:02:06","date_gmt":"2026-10-07T16:02:06","guid":{"rendered":"https:\/\/wordpress.org\/support\/topic\/reminder-emails-not-working\/"},"modified":"2026-10-07T16:02:06","modified_gmt":"2026-10-07T16:02:06","slug":"reminder-emails-not-working","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/reminder-emails-not-working\/","title":{"rendered":"Reminder emails not working"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Hello, I have &#8220;Enable Reminder Email for Customers&#8221; toggled on, but I have not received any reminder emails for the test orders I have placed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ideally, I would like to:<\/p>\n\n\n\n<ol>\n<li>Have order confirmation emails include the pickup date, time, and location selected by the customer<\/li>\n\n\n\n<li>Automatically send the customer an email the day before their scheduled pickup date that contains their pickup date, time, location, and instruction text to be provided.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Can you advise if these things are possible and if so, how to set them up?<\/p>\n","protected":false},"template":"","class_list":["post-19039063","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19039063","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19039063\/revisions"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=19039063"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}