{"id":19032112,"date":"2026-09-29T09:49:37","date_gmt":"2026-09-29T09:49:37","guid":{"rendered":"https:\/\/wordpress.org\/support\/?post_type=topic&p=19032112"},"modified":"2026-09-29T09:58:43","modified_gmt":"2026-09-29T09:58:43","slug":"strange-php-fatal-error","status":"publish","type":"topic","link":"https:\/\/wordpress.org\/support\/topic\/strange-php-fatal-error\/","title":{"rendered":"strange PHP fatal error"},"content":{"rendered":"\n

Hello,
Thanks for this really useful plugin.
I have just found it and it seems to be the best for my needs about this EU legal requirement.
It works all fine in most cases, but for one product it just stopped working and gave the below error message.
The error does not happen at another products and only apperars if the _eggl_show_garan<\/code> option is active. I am using the [eu_garan]<\/code> shortcode as I have custom product page layout.<\/p>\n\n\n\n

PHP Fatal error: substr(): Cannot use output buffering in output buffering display handlers in \/var\/www\/vhosts\/mydomain.tld\/staging.mydomain.tld\/wp-includes\/html-api\/class-wp-html-tag-processor.php on line 2644
Stack trace: 0 \/var\/www\/vhosts\/mydomain.tld\/staging.mydomain.tld\/wp-includes\/html-api\/class-wp-html-tag-processor.php(4933): WP_HTML_Tag_Processor->apply_attributes_updates() 1 \/var\/www\/vhosts\/mydomain.tld\/staging.mydomain.tld\/wp-includes\/html-api\/class-wp-html-tag-processor.php(2746): WP_HTML_Tag_Processor->get_updated_html() 2 \/var\/www\/vhosts\/mydomain.tld\/staging.mydomain.tld\/wp-includes\/script-loader.php(4034): WP_HTML_Tag_Processor->seek() 3 \/var\/www\/vhosts\/mydomain.tld\/staging.mydomain.tld\/wp-includes\/class-wp-hook.php(355): {closure:wp_hoist_late_printed_styles():3859}() 4 \/var\/www\/vhosts\/mydomain.tld\/staging.mydomain.tld\/wp-includes\/plugin.php(206): WP_Hook->apply_filters() 5 \/var\/www\/vhosts\/mydomain.tld\/staging.mydomain.tld\/wp-includes\/template.php(1085): apply_filters() 6 [internal function]: wp_finalize_template_enhancement_output_buffer() 7 \/var\/www\/vhosts\/mydomain.tld\/staging.mydomain.tld\/wp-includes\/functions.php(5581): ob_end_flush() 8 \/var\/www\/vhosts\/mydomain.tld\/staging.mydomain.tld\/wp-includes\/class-wp-hook.php(353): wp_ob_end_flush_all() 9 \/var\/www\/vhosts\/mydomain.tld\/staging.mydomain.tld\/wp-includes\/class-wp-hook.php(377): WP_Hook->apply_filters() 10 \/var\/www\/vhosts\/mydomain.tld\/staging.mydomain.tld\/wp-includes\/plugin.php(523): WP_Hook->do_action() 11 \/var\/www\/vhosts\/mydomain.tld\/staging.mydomain.tld\/wp-includes\/load.php(1308): do_action() 12 [internal function]: shutdown_action_hook() 13 {main}<\/code><\/p>\n\n\n\n

The [eu_guarantee_notice]<\/code> shortcode works fine on all product pages, even on that one, where the [eu_garan]<\/code> gives the fatal error when activated. <\/p>\n\n\n\n

Please help me find out how this error can be fixed as I would really like to use your nice plugin.<\/p>\n\n\n\n

See my WP environment below:<\/p>\n\n\n\n

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Theme Version: 3.20.11<br>Parent Theme Author URL: https:\/\/uxthemes.com<br>Theme type: Classic theme<br>WooCommerce Support: \u2714 Templates<br><br>Override: wp-content\/themes\/flatsome\/woocommerce\/archive-product.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/cart\/cart-empty.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/cart\/cart-shipping.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/cart\/cart.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/cart\/mini-cart.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/checkout\/form-checkout.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/checkout\/form-coupon.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/checkout\/order-received.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/checkout\/terms.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/checkout\/thankyou.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/content-product-cat.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/content-product.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/content-single-product.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/content-widget-product.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/global\/breadcrumb.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/global\/quantity-input.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/global\/wrapper-end.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/global\/wrapper-start.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/loop\/header.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/loop\/loop-end.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/loop\/loop-start.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/loop\/pagination.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/loop\/rating.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/loop\/result-count.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/loop\/sale-flash.php<br>Override: wp-content\/themes\/padlofutes\/woocommerce\/myaccount\/dashboard.php<br>Override: wp-content\/themes\/padlofutes\/woocommerce\/myaccount\/form-edit-account.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/myaccount\/form-login.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/myaccount\/navigation.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/notices\/error.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/notices\/notice.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/notices\/success.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/product-searchform.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/single-product\/photoswipe.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/single-product\/price.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/single-product\/product-image.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/single-product\/product-thumbnails.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/single-product\/rating.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/single-product\/related.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/single-product\/review.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/single-product\/sale-flash.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/single-product\/share.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/single-product\/short-description.php<br>Override: wp-content\/themes\/padlofutes\/woocommerce\/single-product\/stock.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/single-product\/tabs\/tabs.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/single-product\/title.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/single-product\/up-sells.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/single-product-reviews.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/single-product.php<br>Override: wp-content\/themes\/flatsome\/woocommerce\/content-product-cat.php Product Visibility by User Role Settings<br><br>Product Visibility by User Role: yes<br>Hide catalog visibility: yes<br>Make non-purchasable: yes<br>Modify query: yes<br>Hide menu items: no<br>Hide product categories\/tags: no<br>Redirect:<br>Enable Redirect URLs per product: no<br>Replace description: no<br>Content to replace with, e.g.: Log in to see the product description.:<br>Replace short description: no<br>Content to replace with, e.g.: Log in to see the product description.:<br>User roles to display in settings: Array<br>(<br>&#091;0] => guest<br>&#091;1] => customer<br>&#091;2] => nagyker<br>&#091;3] => kivitelezo<br>&#091;4] => kiemelt<br>&#091;5] => elite_customer<br>)<br>Admin products list column: yes<br>Product quick edit: yes<br>Products bulk edit: no<br>Bulk settings for role guest: not set<br>Enable\/Disable:<br>Hide all:<br>Products:<br>Invisible:<br>Product categories:<br>Invisible:<br>Product tags:<br>Invisible:<br>Bulk settings for role customer: not set<br>Enable\/Disable:<br>Hide all:<br>Products:<br>Invisible:<br>Product categories:<br>Invisible:<br>Product tags:<br>Invisible:<br>Bulk settings for role nagyker: not set<br>Enable\/Disable:<br>Hide all:<br>Products:<br>Invisible:<br>Product categories:<br>Invisible:<br>Product tags:<br>Invisible:<br>Bulk settings for role kivitelezo: not set<br>Enable\/Disable:<br>Hide all:<br>Products:<br>Invisible:<br>Product categories:<br>Invisible:<br>Product tags:<br>Invisible:<br>Bulk settings for role kiemelt: not set<br>Enable\/Disable:<br>Hide all:<br>Products:<br>Invisible:<br>Product categories:<br>Invisible:<br>Product tags:<br>Invisible:<br>Bulk settings for role elite_customer: not set<br>Enable\/Disable:<br>Hide all:<br>Products:<br>Invisible:<br>Product categories:<br>Invisible:<br>Product tags:<br>Invisible: Product Bundles<br><br>Database Version: 8.5.12<br>Loopback Test: \u2714<br>Template Overrides: padlofutes\/woocommerce\/single-product\/add-to-cart\/bundle-add-to-cart-wrap.php Admin<br><br>Enabled Features: store-alerts<br>Disabled Features: experimental-blocks<br>minified-js<br>settings-ui<br>rest-api-v4<br>order-detail-redesign<br><br>Daily Cron: \u2714 Next scheduled: 2026-09-29 08:54:58 +02:00<br>Options: \u2714<br>Notes: 46<br>Onboarding: skipped Action Scheduler<br><br>Teljes\u00edtve: 3\u00a0854<br>Oldest: 2026-09-09 12:54:23 +0200<br>Newest: 2026-09-29 08:32:23 +0200<br><br>Sikertelen: 8<br>Oldest: 2026-09-17 10:59:15 +0200<br>Newest: 2026-09-25 04:28:03 +0200<br><br>F\u00fcgg\u0151ben: 25<br>Oldest: 2026-09-29 08:52:59 +0200<br>Newest: 2026-10-13 06:52:59 +0200 Status report information<br><br>Generated at: 2026-09-29 08:33:05 +02:00<br><\/code><\/code><\/pre>\n\n\n\n
Thanks and regards,
Endre<\/p>\n","protected":false},"template":"","class_list":["post-19032112","topic","type-topic","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19032112","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19032112\/revisions"}],"predecessor-version":[{"id":19032116,"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/topic\/19032112\/revisions\/19032116"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/support\/wp-json\/wp\/v2\/media?parent=19032112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}